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TOA Global

4.2/5 • Glassdoor rating

Overview

TOA Global specializes in outsourcing for the accounting industry. With over a decade of experience working exclusively with accounting and finance firms, TOA Global provides solutions that help firms scale, increase profitability, and focus on higher-value work powered by dedicated, high-performing global accounting talent.

Among Australia’s Top 25 Accounting Firms in 2024, one in three are TOA Global clients.

Certified as a Great Place to Work, TOA Global has grown to over 4,180 elite accounting professionals working in cutting-edge facilities in the Philippines, while its offices in Australia, New Zealand, and North America provide onshore support for clients’ urgent needs.

TOA Global has leveraged its deep industry knowledge to create its award-winning registered training organization (RTO), Ab2 Insititute of Accounting. This learning and development division tailors career and learning pathways for their global accounting professionals, ensuring ongoing personal and professional growth.

The TOA Global Advantage
• Over 11 years of experience delivering reliable outsourcing solutions
• Personalized staffing solutions designed specifically for the accounting industry
• Dedicated, permanent team members for each client, ensuring focused attention and no resource sharing
• Tailored career pathways for every team member, fostering continuous growth and engagement
• AICPA SOC2-Certified, guaranteeing top-tier security for financial and client data

What TOA Global offers its clients

We serve the accounting industry exclusively. Everything we do is informed by the unique talent, technology and training needs of accounting firms, so they can scale in a way that’s compliant, safe, efficient, and effective.

Core Roles
• Financial Accountant
• Tax Accountant
• SMSF Accountant
• Auditor
• Management Accountant
• Bookkeeper
• Payroll Officer
• Paraplanner

Support Roles
• Executive Assistant
• Virtual Assistant
• Business Analyst
• IT Support Technician
• Marketing Coordinator
• Human Resources Assistant
• Legal Assistant
• Administrator
• Client Support Officer (CSO)
• Client Services Manager (CSM)
• Mortgage Broker Assistant

All our experienced accountants and CPAs hold bachelors or master's degrees and receive training to upskill their compliance, technical and soft skills through our very own Ab² Institute of Accounting.

TOA Global company structure

We are a corporate talent solutions provider exclusively serving the accounting industry.

Sample highlight service offering of TOA Global

Connect to highly skilled offshore accountants trained in Australian or U.S. accounting

Headquarters

Level 12, Australia Fair, 36 Marine Parade, 4215, Southport, QLD

Public or Private

private

Seats or staff

1000-4999

Revenue

$80-120 million

Industries
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Financial Services

Details

Executive

Nick Sinclair, Founder

Year Founded

12/06/2013

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Finance & Accounting
  • Full service BPO
Contact information

+61 1300 896 522

https://www.toaglobal.com


About TOA Global: Review and comparison

TOA Global is a people-driven company that solely focuses on the accounting sector. The company supplies several highly trained staff to accounting companies to expand, grow, and provide excellent customer service. 

The company firmly believes that exceptional accountants can differentiate between a good business and an excellent one.

TOA Global has over 2000 committed team members in the junior and senior accounting, specialized, administrative, and bookkeeping positions for over 600 companies across the globe.

TOA Global upskills, recruits, and manages various personnel. These duties allow their customers to concentrate on being responsive, meeting demand, and expanding their companies without the burden of hiring and upskilling in-house.

TOA Global Outsourcing

TOA Global recently launched its AB2 Institute of Accounting to train its staff and help them stay up to date and relevant. The institute aims to ensure their clients experience only up-time and no downtimes.

The company has grown to become one of Australia’s biggest employers of bookkeepers and accountants since it started in 2014. 

Your team will have access to excellent health and financial benefits, exciting corporate activities and events, and free continuing education. The company currently has a company seat size of 1001 – 5000 staff.

TOA Global’s BPO services and pricings

TOA Global services include the following: 

  • Accounting
  • Bookkeeping
  • Outsourcing
  • Offshoring
  • Marketing
  • Administration
  • Client Services

TOA Global’s pricing 

TOA Global’s services are incredibly fair compared to other BPO and outsourcing services in Gold Coast, Australia.

How TOA Global outshines its competition

With over 11 years of experience, TOA Global has built a reputation for delivering reliable, high-quality outsourcing solutions designed specifically for accounting firms.

  • Industry-specific expertise – TOA Global specializes in accounting and finance, deeply understanding the industry’s unique standards for proficiency and security.
  • Dedicated, permanent team members – Full-time professionals are assigned to each firm, eliminating concerns of shared resources or divided attention.
  • Individual career pathways – TOA Global crafts individualized learning and career journeys for every team member, recognizing each role’s exclusive upskilling needs and maximizing individual value.
  • Uncompromising data security – As an AICPA SOC 2-certified provider, TOA Global upholds the highest standards in safeguarding financial and client data.

Key executives

Nick Sinclair (Founder)

Nick Sinclair is deeply familiar with the importance of accountants and the value they provide. In December 2013, he founded TOA Global to expand his own accounting and financial planning business.

He established an outsourced accounting team in the Philippines and almost immediately saw the benefits.

By outsourcing some of his accounting department, work was completed faster, with better attention to detail and more profitably.

In April of 2014, Nick spoke at a roadshow about the benefits of outsourcing in the Philippines. Armed now with knowledge of the pitfalls and mistakes accounting firm owners may encounter as they consider a global accounting outsourcing strategy, and knowing how to avoid them.

As a result, other accounting firms wanted to place their staff with Nick’s team, and TOA Global started to offer outsourced accounting services to clients in the industry.

In just a few months, the TOA Global team had grown to 103 team members serving 29 accounting firms in Australia.

TOA Global is set apart from other outsourcing companies, built by a firm owner with first-hand experience running a multi-service accounting firm.

Nick has a deep understanding of the challenges that accountants, bookkeepers and financial planners face on a daily basis and, after almost a decade of bringing global talent solutions to the accounting industry,

TOA Global clients are able to draw on outsourced accounting strategy developed on insights from more than 1000 clients worldwide.

Jeremy Clements (CEO)

Bringing a wealth of multinational experience, proven people leadership, and deep business expertise, Jeremy Clements is positioned to drive TOA Global’s continued growth.

Before his appointment, JC played a key role in expanding TOA Global’s client base to over 1,100 firms across the U.S., Australia, and New Zealand as the company’s COO.

With over 20 years of C-suite experience, JC has consistently delivered business and people success across diverse industries.

He has held leadership roles with globally recognized brands, including Woolworths Group, PepsiCo, and Collins Foods Limited (operator of KFC and Taco Bell franchises in multiple regions).

TOA Global reviews and comparisons

Many accounting firms turned to TOA Global when repetitive tasks hindered their ability to focus on growth, whether expanding service offerings, improving profitability, or simply reclaiming time for what matters most.

By establishing offshore teams through TOA Global, these firms have unlocked their full potential, with some even joining the ranks of the industry’s top firms. Explore their success stories here.

TOA Global’s contact information

TOA Global’s main headquarters is located in:

Level 12, Australia Fair, 36 Marine Parade, 4215, Southport, QLD

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61 1300 896 522.

References

https://www.glassdoor.com/Overview/Working-at-TOA-Global-EI_IE2231183.11,21.htm

https://www.crunchbase.com/organization/toa-global

TOA Global news, podcast & articles

TOA Global videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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