Overview
Australia
private
100-249
$5 mil. - $10 mil.
About USource: Review and comparison
USource offers digital staffing outsourcing solutions to businesses of all sizes – from small and medium enterprises to large companies.
The firm provides its clients with a platform they can use and a small agile team to work with, depending on their requirements.
USource was founded in 2014 and is focused on providing digital staffing solutions to other business organizations.
It offers end-to-end support for companies – even startups – and helps them through digital and back-office operations support.
USource Outsourcing
USource’s headquarters are located in New South Wales, Australia. It also has two satellite offices in the Philippines.
The company aims to give businesses access to low-cost digital specialists that will help them cope with the rapidly evolving digital landscape.
USource’s BPO services and pricings
USource offers a wide range of services across various verticals for its clients.
Its services include:
- Digital advertising
- Google ads
- Search engine optimization (SEO)
- Data and analytics
- Copywriting
- Graphic design
- Development and automation
- Email marketing
- 24/7 digital support
- Social media
- Virtual assistants
USource has three management setups for its clients – marketplace-managed, agency-managed, and self-managed.
These setups give their clients the flexibility to choose management arrangements that suit their particular needs.
Marketplace-managed
Marketed for startups and businesses needing assistance with digital tasks and projects. Clients can hire just one or an entire team of digital specialists.
Perks and Inclusions:
- Connect through USource Upwork
- Ability to lock in team member hours
- Work full-time in USource offices
- Support from USource Staffing Manager
- Time tracking and billing managed through Upwork
- Lower rates for digital team members
- No minimum hours
Agency-managed
Clients can hire a digital professional or an agile digital team.
Perks and Inclusions:
- Hired directly through USource
- Dedicated team members
- Work full-time from USource offices
- Support of USource Client Manager
- Support of team manager and agency
- Monthly billing accounts team
- Month-to-month agreement
- Project pipeline management
- Time tracking managed by USource
- Higher rates due to agency involvement
Self-managed
Clients can also bring their own staff and let USource provide the equipment, space, and infrastructure they’ll use. This setup is ideal for businesses that require increased or full control over their staff.
Perks and Inclusions:
- Shared and private coworking space
- Desks and comfortable seats
- 200 Mbps optic fiber internet (plus redundancies)
- Electricity
- Computers (additional fee)
- CCTV monitoring
- Screen and time tracking (optional)
- Access to on-demand digital staff
Clients availing USource’s digital staffing management services can also access (for an additional fee) shared resources, such as:
- Digital project managers
- Team supervision
- Facilities
- HR management
- Payroll support
- IT support
USource’s pricings
The company’s staffing services are priced based on the specific requirements of their clients.
Connect with USource to avail of price quotes depending on the services needed.
How USource outshines its competition
USource offers its clients great flexibility when it comes to outsourcing digital staff.
Its wide breadth of offered services is also backed by powerful platforms and software solutions that greatly increase process efficiency.
USource has great familiarity with the different platforms used in various industries.
Thus, its clients will have little to no problem at all with onboarding outsourced employees and having them use the company’s existing platforms.
Key executives
Michael Wilson is USource’s co-founder and present managing director.
USource reviews and comparisons
USource’s services give its clients an edge over their competitors through low-cost skilled professionals outsourced from the Philippines.
These Filipino digital specialists can start working on the same day they’re hired – meaning clients don’t have to waste additional time training and briefing their new hires.
USource also possesses various software platforms, such as:
- MozPro and Ahrefs for SEO
- Asana and Zendesk for Support
- InDesign and Photoshop for Design
- Google Ads and Facebook Ads for Digital Ads
- Google Analytics and DashThis for Analytics
- Smile.io and Marketo for Marketing
- And more
USource’s contact information
USource’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected]