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Cloudstaff

Definition

What is Cloudstaff?

‘Cloudstaff’ or ‘cloud staffing’ is a term referring to turn-key offshore teams – which was originally coined by the outsourcing company, Cloudstaff Modern Workforce. A cloud staffing solution, in its simplest definition, means working without needing to be physically present in the employer’s office. With cloud staffing, you can hire a dedicated employee to work remotely at your preferred schedule.

The concept of cloud staffing is similar to cloud computing in that for the end-user the experience is plug-and-play, works seamlessly, and is provided over the internet.  In reality, cloud computing requires a lot of infrastructure, including servers, networks and systems to run efficiently – and that is the same with cloud staffing.  Cloud staffing allows the end-user to access efficient offshore teams, without involving themselves in the operational logistics of setting up and managing a team, the facilities and infrastructure.

What is Cloudstaff

Cloud Staffing Solution

Cloudstaff Modern Workforce, the firm who popularised the term, provides powerful world-class outsourcing solutions for small- and medium-sized businesses (SMEs) across the globe.  The company employs highly-specialized staff across many diverse fields, including accounting and finance, back office, customer service, real estate, and e-commerce, who can help businesses grow while reducing costs.

The firm was established in 2005 by CEO Lloyd Ernst and has expanded with six different locations and 2,500 employees.

Outsourcing FAQ

How long does it take to build a team?

The time it takes to build a team can vary depending on your requirements. A simple team could be up and running in as little as 7 days, but typically it takes 14-30 days from initial contact to team-ready.

– Initial Brief (1 Day)

– Review Candidates (1-14 Days)

– Interview Candidates (1-2 Days)

– Engage Candidate (1-30 Days)

How do I get started?

Getting started with Cloudstaff is really easy, but first, we need to fully understand your needs.

An account manager will contact you to discuss your needs and goals. By building a profile of your company, we can better tailor your solution to your exact requirements and find the candidates who suit your required skills and the culture of your company.

Use the “Get Quote” form in our Contact section to find out more.

How hard is it to scale my team?

Cloudstaff understands that circumstances can change rapidly, so we have developed an engagement model that is both fair and flexible.

Growing your teamThe process of adding staff can commence as soon as we receive notification of your intention. We will start sending you candidates as soon as we know your requirements. You simply choose your new staff member and select a suitable start date.

Reducing the size of your teamDisengaging staff members is also a simple process but usually requires 90 days notice.

How do I contact my team?

Because your staff member becomes a part of your local office environment, we encourage the use of the standard communications methods that the rest of your staff use. Your account manager and our technical staff will assist with the integration if required.

Cloudstaff supported messaging includes:

– Email

– Skype

– VoIP

– Google Hangouts

– Yammer

– Cloudstaff communication tools

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

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