OUTSOURCING EXPERTISE

Get Source Coach

$29 /mo

Expert outsourcing advisory, support & brokerage for your business

  • Unlimited outsourcing chat support
  • Free outsourcing supplier brokerage
  • Unrivalled industry expertise
  • Proven outsourcing framework – full access
  • Get the outsourcing experts on your side
  • For all stages of outsourcing needs

Proven outsourcing solutions for your business

Source Activation

$1,299(no deposit)
  • Unlimited email/chat support
  • Onboarding calls
  • 3 free automated quotes, plus world's largest outsourcing directory
  • Expert outsourcing brokerage from world's leading outsourcing marketplace
  • Outsourcing expertise:
    Complete outsourcing skill share
    6 core modules
    24 video modules
    20+ expert interviews
    10+ virtual tours
  • PERSONALISED ADVISORY
  • 6 hrs consulting: 4 sessions
    Analyse your business, prescribe outsourcing solution, help select BPO, ensure best prices & terms, assist with integration
  • 30 hrs consulting & advisory:
    Providing bespoke solutions for more complex needs. Get a faster, more successful outcome, through intensive advice, & expertise, & ensure best possible prices & terms
  • Source Coach - 6 mo free
  • Outsource Integration Audit

Source Advance

$5,999(no deposit)
  • Unlimited email/chat support
  • Onboarding sessions
  • 3 free automated quotes, plus world's largest outsourcing directory
  • Expert outsouring brokerage from world's leading outsouring marketplace
  • Outsourcing expertise:
    Complete outsourcing skill share
    6 core modules
    24 video modules
    20+ expert interviews
    10+ virtual tours
  • PERSONALISED ADVISORY
  • 6 hrs consulting: 4 sessions
    Analyse your business, prescribe outsourcing solution, help select BPO, ensure best prices & terms, assist with integration
  • 30 hrs consulting & advisory:
    Providing bespoke solutions for more complex needs. Get a faster, more successful outcome, through intensive advice, & expertise, & ensure best possible prices & terms
  • Source Coach - 1 yr free
  • Outsource Integration Audit

Source Coach: knowledge is power

Comprehensive outsourcing framework, insight and brokerage

Unlimited email & chat support

Get unlimited email and chat support throughout your outsourcing journey.  Plus 1-2 on-boarding phone calls.  Outsource Accelerator is the world’s largest outsourcing marketplace and advisory, and is trusted throughout the industry

Expert BPO brokerage

Get connected with the best outsourcing supplier, most suited for your needs.  Outsource Accelerator connects you to over 600 of the word’s finest outsourcing suppliers

  • Our market dominance ensures you get best access, prices, terms and contracts
  • Source Coach includes 1-2 phone call consultations

Full access, proven process

Full access to the Source Coach framework and core modules (see below)

100% assurance

Deal with the most trusted name in outsourcing.  We are 100% independent and can add incredible value to any stage of your outsourcing journey

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The Source Coach framework

The proven process of transforming your business with outsourcing

Educate

Fast-tracked outsourcing orientation
Explore outsourcing opportunities
6 core modules
24 video guides
20+ expert interviews
10+ virtual tours
21 learning resources

Analize

1:1 consultations
Optimize outsourcing strategy
Select outsourcing model
Indentify outsourcing roles
One-page strategic plan
12 action exercises

Implement

Finding right provider
Negotiating terms
Identifying roles
Setting salaries
Process mapping
Process management
Integration & KPIs

The proven outsourcing process

EDUCATE  |  ANALYZE  |  IMPLEMENT

Virtual BPO office tours

An insiders tour of outsourcing in Manila and a taste of the Philippine culture and lifestyle. Find out why is the Philippines the top outsourcing destination in the world!

  • The Philippine culture and lifestyle
  • Opportunity to experience this firsthand

Expert interviews

Watch a broad range of outsourcing experts, leaders and CEOs being interviewed by Derek Gallimore.  Learn how to leverage outsourcing for your needs, as they share their deep understanding and knowledge.

Unrivalled insight

  • 1:1 consultations
  • 24 video modules
  • 12+ expert interviews
  • 2+ virtual tours
  • 12 Action Exercises
  • 20+ Charts & Infographics
  • 99 Outsourcing Templates
  • 21 Learning Resources

The Outsource Activation Consultation also includes 7 exclusive experiences that you wouldn’t find anywhere else!

Core consultation modules

0. Outsourcing introduction

  • Why do people outsource? And how can it accelerate my business?
  • Learn how outsourcing can drastically improve your work-life balance

An in-depth BUT practical introduction to the history of outsourcing and its development in the Philippines. We look at the outsourcing inspirations and look beyond the norm, and start exploring the exponential potential of the world of outsourcing. Once through the introduction, you’re now familiar with the potential of outsourcing and how it can dramatically change your business’ performance – and life.

1. Laying out the framework
  • Determine tasks to outsource that will boost your productivity
  • Identify non profit generating and time consuming workload to outsource asap

Now, we take a close look at your existing business [or business plan], map it out and assess what can, can’t and should be outsourced. We explore the popular jobs that are being outsourced and help you create an outsourcing requirement and job profile to streamline your entry into the virtual workforce.

3. Training and skill development
  • How to effectively onboard a Filipino workforce
  • Identify the key metrics that would drive performance of your virtual workforce

Having mastered the concept of outsourcing for your business, we now prepare you to train and develop the staff. Remote staffing is a different concept to normal staffing. We help you avoid the pitfalls, ensure best practice and show you the best ways to track performance and motivate. It’s critical to properly onboard and train your new team – we show you how – making sure you get the best productivity for your business.

5. Exponential expansion of your business
  • Explore how you can take your business a step (or five) further
  • Discover new markets or strategies that can 10x your business, using affordable scalable methods

Principle 5 pushes the boundaries and goes into taking your business and expanding on it. Outsourcing offers a huge competitive advantage, so we show you how to dream bigger than you have done before, and develop killer plans to get there.

2. Engaging the right provider
  • Understand the difference between Freelancers and Agencies
  • What to look out for in contracting with service provider

Now you know WHAT to outsource, we look at the different WAYS to outsource and find which would best suit your needs. We look at the various outsourcing models and the pros and cons of each. We share some of the best strategies and tips when it comes to closing a deal with your service provider and how to get the essential, and ideal, contract terms out of them.

4. Managing a Filipino workforce
  • Discover the key elements of working with a Filipino team
  • Find out how to best engage and reward your virtual workforce

We provide you with the key knowledge and resources so you know the ins and outs of managing a Filipino workforce. There are cultural differences, and knowing and mastering this early will give you a huge advantage. We guide you on some of the key cultural differences that impact your relationship with your staff, and share some of the best hacks to boost productivity.

6. Final frontier
  • Have a full understanding of how outsourcing can make your life easier and more productive
  • How to further utilize your virtual workforce to produce more $$$ by thinking completely out of the box

We explore the nether regions of imagination. It goes beyond traditional expansion and looks to transport you and your company into the next millennium. We show you to think big, think new, think different and out-think the rest. Then execute.

Join Source Coach now

Unrivalled expertise, resources & brokerage

Source Coach annual plan

$29 /mo*

Save 40% compared to monthly plan

  • Unlimited email/chat support
  • On-boarding consultation call
  • Outsourcing introductions, brokerage & advice
  • Curated access to the world’s largest outsourcing marketplace
  • Full access to outsourcing white papers, guides, videos & resources

Source Coach annual plan bonus

Eligible on commencement

  • Extra on-boarding call, deeper advice
  • Full immediate access to Source Coach framework

*total cost $348 – annual membership

Source Coach monthly plan

$49 /mo*

Cancel anytime

  • Unlimited email/chat support
  • On-boarding consultation call
  • Outsourcing introductions, brokerage & advice
  • Curated access to the world’s largest outsourcing marketplace
  • Full access to outsourcing white papers, guides, videos & resources

Source Coach monthly

  • 2x Source Coach modules released each month (3 mo total)
  • Stop & start as required
  • Cancel anytime

*$49 paid monthly recurring, cancel anytime

outsource accelerator credit card

Fast-track your outsourcing expertise & implementation

Source Coach offers fast-tracked outsourcing knowledge – for busy entrepreneurs and business owners – through a structured six core-module learning package.  The Source Coach framework offers a one-stop-shop which enables you to quickly understand, master and implement outsourcing into your business and future.

Learn how to

  • Save tens-of-thousands of dollars per month
  • Drive innovation, expand product range and create new markets
  • Access great university grad. staff for $400 per month
  • Build and manage proactive teams to drive your business
  • Leverage abundant resources to build new business models and out-compete

On completion, you will have

  • In-depth independent understanding of outsourcing and its potential for your business
  • Source Brokerage service to help search and select your ideal outsourcing supplier

Concise knowledge

Through the Source Caoch framework, we share our vast experience of outsourcing service providers (BPOs) with you, so that you can avoid costly mistakes, common hurdles, and ensure that you get the best deal and outcomes possible.

  • 5 ways to get BPOs competing for your work
  • 7 questions to ask the BPO before you invite them to bid
  • 8 mistakes to avoid when choosing your BPO
  • 6 costly misconceptions about outsourcing
  • 9 killer ways to 10x your business with outsourcing
  • How to avoid 4 common BPO ripoffs
  • The critical difference between value and price
  • How to get your BPO to 100% guarantee their deliverables

Your outsourcing coach, mentor, advisor

Make sure you have the support you need, when you need it…

Source Coach is suitable for people that are already outsourcing, or about to start outsourcing. It is intended to accompany someone throughout their outsourcing journey – regardless of whether you or your company is completely new to outsourcing or a veteran. Below are some common topics and questions covered

Common questions & topics

  • Are you getting a good deal from your BPO
  • Difference between seat leasing and BPO price and service structures
  • HR and recruitment services provided by your BPO
  • Alternatives to BPO recruitment
  • Alternatives to your BPO
  • Discuss cultural difference and common mistakes
  • Common sick leave and holiday entitlements
  • Common pay and salary increases
  • Common staff complaints and issues
  • Outsourcing deliverable management and monitoring
  • Common staff training requirements
  • Staff Christmas and summer retreats
  • Staff social calendar advice
  • Labor law advice and guidance
  • Staff discipline procedure and letting staff go
  • Advice on disputes with your BPO
  • Advice on performance tracking software
  • Common BPO supplier issues and tricks

GET THE OUTSOURCING EXPERTS ON YOUR SIDE

Saving you time & money & avoiding costly mistakes

Outsourcing is an ongoing, complex operation. You are typically dealing with foreign suppliers (Philippines), a remote team, and cultural differences. If outsourcing isn’t done right, it can cause you great stress, have far reaching consequences, and cost you a lot of money.

Source Coach is always there when you need it. It gives you timely advice feedback and guidance for your outsourcing journey. Avoid making costly mistakes, ensure you get the best deals, and get the results you deserve, faster.

Avoid…

  • Expensive beginner mistakes
  • Complex cultural learning curves
  • Common remote team issues
  • Overpaying & unnecessary costs

Ensure…

  • You’re signing the best contracts
  • Getting the most from your team
  • Getting the most from your BPO supplier

Source Coach: Ideal customer profile

Perfect for outsourcing experts and beginners alike

Outsourcing can be complex. You can make a lot of mistakes and waste a lot of money doing the wrong things. Outsourcing requires sensitivity of different cultures, awareness of different regulatory frameworks, and experience in managing remote teams. Source Coach helps you navigate these complex issues and more – it is perfect for outsourcing beginners, and experts alike. If you are outsourcing, or considering outsourcing, then you should have Source Coach

Source Coach if you’re

  • New to outsourcing
  • Commencing outsourcing
  • Currently outsourcing
  • An outsourcing veteran
  • An outsourcing professional
  • About to expand your team
  • Currently outsourcing & looking to switch supplier
  • Currently outsourcing, and about to incorporate
  • Currently outsourcing, and seeking better results
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Source Coach is not for everyone

This is for…

  • Business owners with 1-200 staff
  • Motivated by 70% staff savings
  • Motivated to drive innovation and increase revenues
  • Entrepreneurs who want to harness competitive advantages
  • Action oriented change-makers
  • Those who see the future global staffing trend and want to get ahead
  • Those who see outsourcing as a win-win

This is not for…

  • Those that fear change, instead of embracing & driving change
  • Old-school business that can’t think outside the box
  • Small minded people that support protectionism and fear global labour changes
  • People that think outsourcing is for “big players” and not for ‘the rest’
  • Those with a mindset of scarcity, not abundance
  • Procrastinators and those who prefer not to take action. This is an action- and experience-based program

GET UNLIMITED OUTSOURCING SUPPORT

Source Coach for your business

Source Coach provides you with a coach, mentor and advocate for your outsourcing journey. It’s especially important to have someone along your side at the beginning, but its equally important to maintain that support as you grow your outsourced team (and the costs and complexity along with it). Source Coach offers:

Independent outsourcing advice

Source Coach offers independent outsourcing advice and coaching to outsourcing clients. Whether you are a beginner to outsourcing or a seasoned expert, the Source Coach provides an invaluable support function for your outsourcing needs.

This is ongoing independent advice and guidance provided by the team of experts at Outsource Accelerator.

Coaching and mentoring

Source Coach provides that sounding board for you and your outsourcing journey. It allows you to have open chat access to experienced expert in the field.

Outsourcing is an expensive service – depending on the size of your outsource team, it can cost thousands or tens of thousands every month. So do you know if you are getting the best deal? Do you know if you are doing everything right?

There is a big learning curve with outsourcing – Source Coach helps you get the results you deserve faster. It helps you avoid a lot of the common pitfalls with outsource.

Source Coach can help you scale a team faster getting better results quicker, avoiding more mistakes, and saving significant money.

Outsource with confidence

  • Unlimited chat based support
  • Independent outsourcing advice
  • Chat support when you need it
  • Team and HR strategies
  • BPO pricing and service advice
  • Ideal for outsourcing beginners & experts
  • Save time, avoid mistakes
  • Honest answers, quick advice
  • Support network and expertise
  • Independent second opinion

We’re here to help

Outsourcing is complex – make sure you have the right people to join you on that journey

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Not a professional advisory

Source Coach is intended to join, and support you on your outsourcing journey.  Source Coach consists of highly experienced outsourcing personnel who are situated in Manila (the world center of outsourcing), and are a part of the Outsource Accelerator team.

Source Coach is not a professional advisory firm – we are not offering formal HR advice, legal advice etc – we are just offering peer to peer advice from a team of people that have been outsourcing for a long time.

We encourage you to have any major decisions confirmed by professional advisor – Source Coach can help connect you to any professional advisors.

Not an intermediary

Source Coach is not an intermediary between you and your BPO or your staff. Source Coach only communicates with you (or a nominated leader). It is critical that it avoids being the go-between – or messenger. Source Coach is intended to be you persona mentor or guide so that you can bounce ideas off of us and work through your ideas with us.

Client requirement

Source Coach is suitable for people that are already outsourcing, or about to start outsourcing. It is intended to accompany someone throughout their outsourcing journey. – regardless of whether you or your company is completely new to outsourcing or a veteran.

INDEPENDENT EXPERTISE FROM THE MARKET LEADER

Meet outsourcing experts and see inside BPOs

Outsource Accelerator is the trusted source for independent information & advisory for Philippines’ Business Process Outsourcing (BPO)

Connect with outsourcing experts

Outsource Accelerator knows a lot about outsourcing, but our real strength lies in our ability to bring together all the outsourcing sector’s experts into one room.

Our understanding of the Philippine outsourcing industry, and our connections to the BPOs and their owners and leaders, is unrivalled.

Source Coach gets you access to these industry leaders and experts – it includes 20+ expert interviews

Experience real BPO tours

Source Coach gives you first-hand experiences and first-hand knowledge.  The consultation provides virtual BPO tours, to give you a real, behind-the-scenes experience of Manila’s BPO scene.

There is a lot of uncertainty surrounding outsourcing centers and staffing conditions. Some are concerned that staff are underpaid, and even treated unethically.

Join us on our virtual BPO tours and find out what its really like in a BPO.

Testimonials: outsourcing works!

Hear from business owners across the globe who use and benefit from outsourcing.

  • 99.99% applicability: Outsourcing can applied to almost any business in almost any business sector
  • Transformative: Outsourcing is possibly the most transformative business tool available today
  • Save 70% on staffing costs: You can save as much as 70% on staffing costs, enabling your company to flourish
  • Drive innovation & growth: Access to cheaper more abundant resources allows your company to drive innovation and growth

“If you deprive yourself of outsourcing and your competitors do not, you’re putting yourself out of business”

Lee Kuan Yew

Former Prime Minister of Singapore – 1959-1990

“Importantly, outsourcing becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles”

Azim Premji

Businessman & philanthropist – net worth US$16bn

3 reasons why you need this for your business

Join Source Coach now

Unrivalled expertise, resources & brokerage

Source Coach contains over $1,500 of content, offers market-leading brokerage, and can add $50,000+ to your business

Source Coach annual plan

$29 /mo*

Save 40% compared to monthly plan

  • Unlimited email/chat support
  • On-boarding consultation call
  • Outsourcing introductions, brokerage & advice
  • Curated access to the world’s largest outsourcing marketplace
  • Full access to outsourcing white papers, guides, videos & resources

Source Coach annual plan bonus

Eligible on commencement

  • Extra on-boarding call, deeper advice
  • Full immediate access to Source Coach framework

*total cost $348 – annual membership

Source Coach monthly plan

$49 /mo*

Cancel anytime

  • Unlimited email/chat support
  • On-boarding consultation call
  • Outsourcing introductions, brokerage & advice
  • Curated access to the world’s largest outsourcing marketplace
  • Full access to outsourcing white papers, guides, videos & resources

Source Coach monthly

  • 2x Source Coach modules released each month (3 mo total)
  • Stop & start as required
  • Cancel anytime

*$49 paid monthly recurring, cancel anytime

outsource accelerator credit card

About Outsource Accelerator

Outsource Accelerator is the trusted source for independent information & advisory for Philippines’ Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator is the world’s leading platform and marketplace for outsourcing. It specifically promotes Philippines outsourcing to the world.

The Outsource Accelerator website has over 3,000 articles, 200+ podcast episodes, and a comprehensive directory with 600+ BPOs… all designed to make it easier for clients to learn about, and engage with, outsourcing.

Independent trusted advice

Outsource Accelerator is not a BPO, and will never provide outsourcing services. That is why it can be trusted by everyone in outsourcing. We offer advisory services related to outsourcing, but not actually outsourcing.

Derek Gallimore

Derek Gallimore has been in business 20 years, outsourcing 6+ years and living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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