• 4,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Articles » A quick guide to employee management

A quick guide to employee management

A quick guide to employee management

It is no surprise that managing employees and overseeing their productivity is a priority for every business.

As the company leader or manager, you are responsible for ensuring your employees perform at their best and meet company objectives.

For newer companies, this article serves as a guide to employee management and how you can successfully implement it in your organization.

What is employee management?

Employee management is the process of monitoring your employees to ensure that they do their jobs to the best of their abilities.

The process involves maintaining effective communication among your team members and overseeing their productivity and progress toward company goals.  

This is also your chance to provide positive and negative feedback to ensure that employees’ achievements are acknowledged and areas of improvement are pointed out.

Get 3 free quotes 4,000+ BPO SUPPLIERS
What is employee management
What is employee management?

Steps to implement employee management

Employee management can be achieved by following the right steps. Here is a breakdown of the steps to achieving successful employee management.

Find the right talent

Employee management starts with finding the right people for the job, those who possess the ideal characteristics of a good employee.

Apart from work-related qualifications or previous experience, take note of the candidate’s attitude and values to see if they align with yours and the company’s.

This will make it easier to incorporate them into the company culture and manage them.

Understand your team’s responsibilities

Once you have the right talents, take the time to learn more about what they do and what their responsibilities are. 

Doing so will allow you to monitor their work progress and know what needs to be accomplished.

Additionally, this step gives insight into which aspects of your employees succeed and where they fall short. Use this time to praise their achievements or give constructive feedback.

Get the complete toolkit, free

Treat employees fairly

All employees deserve to be treated equally and fairly. This includes acknowledging those with good achievements and offering feedback to those who perform poorly.

Additionally, regardless of rank or position, every employee deserves to be heard and valued. It is best to create a workforce where everyone has a chance to contribute to the company’s growth.

Treat employees fairly
Steps to implement employee management

Maintain open communication

Maintaining open communication is a crucial aspect of business. It is important to get to know your employees on a personal level and be open to their ideas.

Give your employees a chance to voice their opinions and concerns; doing so will give them the confidence to speak up and be more comfortable.

If an employee comes to you with a problem, practice active listening and empathy, as doing so lets them know that the company can be trusted.

Invest in management software and tools

Utilizing workforce management tools will help make the employee management process easier and more efficient, especially if you have a larger team.

These tools can help monitor employee productivity, time management, and even track their attendance and projects. You get more insight into when your employees are most productive.

Tips for effective employee management

For newer companies or those new to leadership or managerial positions, employee management can be quite daunting.

Consider these tips to help smoothen the process:

Set goals and objectives

It becomes easier to manage employees if you know your objectives. This is where goal-setting comes into play.

Setting SMART goals (Specific, Measurable, Achievable, Realistic, Timely) will help you understand what the company really needs and what areas you want to improve.

Ask yourself questions like:

  • What do you expect from your employees?
  • What do I want this company to achieve?

Once you have the bigger picture of these goals, take the necessary proactive steps to reach them.

Lead by example

Employees look up to their managers and leaders and emulate how they act in the workplace. If you are a leader or manager, you must set a good example for your team.

Act the way you want them to act, and they will eventually follow suit. This will make it easier to manage your employees without looking over their shoulders all the time.

Encourage employees

An ideal workplace is one where employees can step out of their comfort zone and let themselves be heard.

It is important to cultivate an environment where employees are encouraged to try new things and speak their minds in a safe, professional environment.

Get your employees involved and engaged when talking about company matters. Even if their opinion differs from the rest, it is crucial to hear them out and invite them to explain themselves.

Encourage employees
Tips for effective employee management

Employee management as the key to success

A good employee management process helps you gain a bird’s eye view of your employees’ progress. It ensures that everyone in the team does their job well and contributes to the company’s greater success.

While it may be difficult to monitor a lot of people at the same time, it is a process that is necessary for the business to stay afloat and for goals to be achieved.

Fortunately, trusted service providers specialize in this area. Take Connext, for instance; beyond offering comprehensive back-office support, they excel in refining such specific functions. Reach out and explore how they can oversee your employee operations.

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
4,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 4,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 4,000 firms
  • Simple
  • Transparent
Banner Image