Executive assistant interview questions
List of interview questions
- How do you prioritize tasks when everything seems urgent?
- How do you manage an executive’s schedule when there are conflicting appointments?
- How do you handle a situation where an executive is unprepared for a meeting?
- What challenges have you faced as an assistant? How did you overcome them?
- What software tools do you use to assist in your daily tasks?
- How do you handle saying no to someone on behalf of the boss?
Executive assistants play an important role in ensuring that company executives have everything they need for their daily operations. They perform administrative tasks and maintain communication and transparency with stakeholders.
If you want to hire or outsource an executive assistant for your company, you can assess their skills using a series of interview questions.
You may refer to this short list of sample questions to help you get started.
Interview questions for an executive assistant
Listed below are some questions that you can ask during an executive assistant interview:
1. How do you prioritize tasks when everything seems urgent?
There will be times when executive assistants have a lot of urgent tasks to juggle at once. This is where strong management and organizational skills come into play.
Pay attention to the candidates’ systematic approach to prioritization. How do they manage deadlines and ensure that all deliverables are complete and error-free?
2. How do you manage an executive’s schedule when there are conflicting appointments?
The same prioritization skills apply when scheduling meetings and appointments. The assistant must exhibit strong negotiation skills and resolve conflicts professionally.
This question assesses the applicants’ ability to propose alternative schedules and coordinate logistics with all parties involved. They must come up with a solution that satisfies everyone.
3. How do you handle a situation where an executive is unprepared for a meeting?
An ideal executive assistant has backup plans and demonstrates resourcefulness. Listen to specific solutions the assistant suggests in case an executive is unprepared for a meeting.
Moreover, this question determines the applicant’s ability to be prepared for unforeseen situations. You can follow up by asking about preventive measures to mitigate unpreparedness.
4. What challenges have you faced as an assistant? How did you overcome them?
All executive assistants have gone through difficult bosses or problems piling on top of one another. Ask the candidates to recount any hardships and specific ways they were able to overcome them.
This question gauges their ability to deal with obstacles and put problem-solving skills to the test. It shows their resilience when faced with challenges and ability to learn from their mistakes.
5. What software tools do you use to assist in your daily tasks?
A good executive assistant must be knowledgeable about various administrative software. These tools help keep things organized and streamline tasks to save time.
Pay attention to what tools the interviewees have used and what their experience levels are. It is always a good sign if they express willingness to learn how to use new tools.
6. How do you handle saying ‘no’ to someone on behalf of the boss?
Companies will face many difficult demands from all sorts of people, and the boss has no time to accommodate all of them. Therefore, that responsibility falls onto the executive assistant.
This question gives insight into the assistant’s assertiveness and professionalism in handling unreasonable demands. Look for responses that showcase diplomacy and offer alternative solutions or compromises.
Outsource an executive assistant now
These are just some of the possible questions to ask a potential executive assistant candidate. There are more you can ask to help you find the perfect hire.
If you are looking to hire or outsource one now, feel free to customize this executive assistant job description template, as it has all the necessary information needed to hire.