Top 15 IT service providers in Australia
List of top IT service providers in Australia
- OpenXcell
- Allcom
- Willyama Services
- Over the Wire
- Cybernetic Global Intelligence
- Symsafe
- TotalSecure
- Dotsquares
- IT&T
- Delta Sierra Consulting (DSC)
- Platform 24
- Greenlight ITC
- Byte
- InfuzeIT
- XpressteX
IT outsourcing has become a global phenomenon, enabling businesses to access specialized expertise, reduce operational costs, and focus on core activities.
In North America and Europe, companies often outsource to regions like India and Eastern Europe, benefiting from a combination of skilled labor and cost efficiency.
In Asia, countries like China and the Philippines are prominent for their large pool of tech talent and competitive pricing. Latin America is also emerging as a significant player as it offers nearshore advantages to North American businesses.
Australia, with its robust tech ecosystem and strategic location, is increasingly leveraging IT outsourcing to enhance service delivery and innovation.
In this guide, we’ll highlight the top IT service providers in Australia, showcasing the best in the industry.
Why IT service providers in Australia thrive
Statista predicts that the Australia’s IT industry will grow to over $14.01 billion in 2024 alone.
The country’s top IT service providers are indeed renowned for their excellence as they offer innovative and reliable solutions to businesses worldwide.
Here are key reasons why they stand out:
- High-quality education and training. Australian universities and technical institutions produce highly skilled IT professionals, ensuring a steady supply of well-trained experts.
- Advanced infrastructure. Australia boasts cutting-edge technological infrastructure, supporting efficient and effective IT service delivery.
- Strong government support. Government initiatives and policies promote innovation and growth in the IT sector, providing support through grants, tax incentives, and industry collaborations.
- Strategic location and time zone. Australia’s geographical position and time zone offer significant advantages for global businesses, facilitating round-the-clock operations and support.
- Robust cybersecurity standards. Australian IT service providers adhere to stringent cybersecurity regulations and standards, ensuring high levels of data protection and security.
- Focus on innovation. The Australian IT sector is known for its commitment to innovation, continuously adopting and integrating the latest technologies to provide cutting-edge solutions.
- Diverse industry experience. Top IT service providers in Australia have extensive experience across various industries, enabling them to offer tailored solutions.
- Cultural alignment and communication. The cultural alignment and strong communication skills of Australian IT professionals facilitate smooth collaboration with clients globally.
These factors contribute to the exceptional performance and reputation of IT service providers in the country.
Top global outsourcing list
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. Our global directory lists over 4,000+ BPO firms and provides detailed information, price guides, and reviews.
Whether a solopreneur, SME owner, or corporate executive, we can help you find the most suitable outsourcing provider for your business.
Explore our outsourcing directory now. You may also check out our Top IT service providers lists per country here:
- Top 50 IT service providers in India
- Top 100 IT service providers worldwide
- Top 30 IT service companies in South Africa
Top 15 IT service providers in Australia
From cloud services to cybersecurity and IT consulting, these top IT service providers possess the necessary skills and experience to cater to your requirements:
1. OpenXcell
OpenXcell, founded in the year 2009, stands out as a prominent company specializing in software development. Its team comprises more than 500 proficient professionals dedicated to delivering quality services.
OpenXcell has a strong track record in delivering innovative and scalable solutions, completing over 1,000 projects. It specializes in web and mobile app development, custom software solutions, and emerging technologies like blockchain and artificial intelligence.
2. Allcom
Allcom was established in 1996. This IT services provider specializes in secured converged and collaboration technologies.
With offices in Sydney and Melbourne, Allcom offers consultancy, design, architecture, and managed IT services to Australian and international businesses.
Allcom’s primary focus is on the east coast of Australia but it also extends its services internationally, providing top-notch solutions worldwide.
3. Willyama Services
Willyama Services is a company that upholds a steadfast commitment to delivering exceptional technical outcomes while also prioritizing indigenous employment opportunities.
This IT services company strives to set high standards of professionalism in the industry through its dedication to excellence and inclusivity.
Willyama Services actively fosters growth and diversity within the workforce. Its expert team not only achieves top-notch results but also contributes to building a more inclusive and prosperous community.
4. Over the Wire
Formerly known as Comlinx, this company is an expert in customer & team engagement, intelligent networks, and cybersecurity. It became part of the Over the Wire group after it was acquired in 2018.
The expertise and solutions brought by the Comlinx team serve to elevate the Over the Wire offerings through their intelligent, innovative, and agile methods.
Under the Over the Wire umbrella, the team, expertise, support services, and superior solutions continue to be delivered at exceptional standards.
5. Cybernetic Global Intelligence
Cybernetic Global Intelligence has over 20 years of experience with top cybersecurity experts worldwide.
It is a fast-growing company with an edge: its experts hold a stake in the business, leading to dedicated employees upgrading their skills to stay ahead in cyber security.
Cybernetic Global Intelligence is primarily based in Australia and New Zealand. However, it also has a strong international presence, serving clients in the Asia-Pacific region, Europe, the United States, the Middle East, Papua New Guinea, and beyond.
6. Symsafe
SymSafe, a company established in 2003, is dedicated to assisting businesses in maximizing their return on investment in technology and optimizing their IT systems for expansion.
It supports business growth and success by providing a wide range of services and solutions. Its core mission is to foster mutual development and prosperity among its clients.
7. TotalSecure
TotalSecure is a top cyber security services provider in Australia, known for its innovative approach to protecting sensitive data. It focuses on understanding individuals’ behaviors and intentions when interacting with data, regardless of where it is located.
TotalSecure adapts to the ever-changing cyber threat landscape, making it the leading managed security services provider in the country.
It helps companies grant data access to employees while safeguarding intellectual property. This IT services provider also ensures regulatory compliance with systems designed to empower employees and defend against risks.
8. Dotsquares
Dotsquares is a prominent IT company established in 2002. It offers a wide range of services, including web and app development, custom software development, cloud computing, and CRM consulting.
The Dotsquares team is a group of experienced professionals committed to providing innovative solutions to clients. Their focus is on helping clients stay competitive in the ever-changing technology industry.
9. IT&T
IT&T is a renowned managed service provider located in New South Wales (NSW). This company specializes in delivering high-quality IT and telecommunications support services to businesses in the region.
IT&T provides a comprehensive array of services to address various technology needs. Its commitment to exceptional customer service guarantees prompt and efficient support, both remotely and on-site.
IT&T’s service offerings cover a broad spectrum including nbn connections, mobile phone services, hardware and software solutions, as well as cloud-based technology services.
10. Delta Sierra Consulting (DSC)
Delta Sierra Consulting is a top provider of managed IT services in Perth, offering customized support to enterprises in various sectors. Its focus is on cost-effective solutions tailored to each client’s strategic objectives and operational needs.
The company has custom packages for each client’s unique needs, regardless of size or industry. This ensures personalized solutions aligned with individual requirements and goals.
11. Platform 24
Platform 24 is a managed IT services company that offers comprehensive support for PCs, Macs, and mixed networks. It provides on-site, remote, and phone support to ensure the smooth operation of your IT infrastructure.
Platinum 24’s services include proactive solutions to prevent network issues. Its other featured services include:
- Network setup
- Office 365 and SharePoint development
- Enterprise Wifi solutions
- Hosted data options
- Offsite backup and disaster recovery solutions
Platform 24 takes a personalized approach to safeguarding your data and maintaining the seamless functioning of your network.
12. Greenlight ITC
Greenlight ITC is a highly regarded managed IT and cloud services provider in Australia, boasting 14 years of experience in delivering excellence and innovation.
The company is committed to providing good outcomes to clients through effective processes. It ensures that all procedures are well-documented, properly trained, and user-friendly.
The main aim is to understand each client’s unique needs and provide tailored services across sectors. Greenlight ITC focuses on direct communication by promptly contacting customers via phone in response to inquiries.
13. Byte
Byte is a highly regarded IT service provider that has received numerous accolades for its exceptional performance.
The company is known for its expertise in enhancing business efficiency, solving customer issues, optimizing operations, and spearheading digital transformation projects.
Byte’s range of services includes cloud solutions, managed services support, and operations. It also has communications services like IP Telephony and Unified Communications, and professional business consulting.
14. InfuzeIT
InfuzeIT is a reputable company renowned for its commitment to delivering top-notch technology-based solutions and ensuring outstanding customer satisfaction.
Its primary objective is to effectively incorporate technology into businesses to foster development within specified financial constraints and timelines.
InfuzeIT offers various services, such as website hosting, virtual servers, website design, and computer services. Its team aims to provide top-notch solutions to help you achieve your goals.
15. XpressteX
XpressteX is a leading provider of IT support and services to businesses throughout Australia.
Its team of experts possesses a wide range and extensive skill set to assist modern-day business owners with various industry requirements.
Their capabilities cover a vast area of expertise, catering to the needs of business owners in today’s dynamic market.
Choosing which IT service provider to partner with
Selecting the right IT service provider is a crucial decision that can significantly impact your business’s efficiency, security, and growth.
Consider factors such as expertise, industry experience, service range, and client reviews when making your choice.
By partnering with a reputable and reliable IT service provider, you can ensure your business stays competitive and well-supported in the ever-evolving digital landscape.
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