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How ConnectOS’s integrated resourcing works

How ConnectOS’s integrated resourcing works

Hiring experienced and highly skilled remote staff has become a key strategy for companies seeking growth and expansion. Through a global talent pool, businesses tap into specialized skills, scale quickly, and optimize their operations without the overhead of traditional hiring. 

However, building a remote team that is cohesive, efficient, and aligned with company goals requires a strategic approach.

This blog introduces ConnectOS’s integrated resourcing service and how it helps businesses streamline their remote hiring process. 

We’ll explore how it works to deliver tailored offshore talent solutions, enhance team collaboration, and drive long-term success.

Integrated resourcing vs. Offshoring 

Integrated resourcing and offshoring are both strategies firms use to optimize their operations, but they differ in how external resources are used and managed.

Integrated resourcing involves seamless and coordinated integration of external teams or resources with internal operations. Firms work closely with remote professionals who are integrated into their workflows and culture. 

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The goal is to enhance internal capabilities without losing alignment, often through collaboration and shared tools. This approach focuses on creating a hybrid workforce that works together as part of a unified team.

Integrated resourcing vs. Offshoring 
Integrated resourcing vs. Offshoring

In contrast, offshoring typically involves moving certain business functions, such as customer service or IT support, to another country where labor is more cost-effective. 

The external staff are less integrated with the internal team, and they may work in a separate location or even in different time zones. 

While offshoring can offer cost savings and access to specialized skills, the teams may collaborate less directly with the core company than with integrated resourcing.

How integrated resourcing works 

ConnectOS offers a comprehensive, integrated resourcing service designed to optimize your operations, reduce inefficiencies, and expand your team capacity at a lower cost. 

Here’s how the process works:

1. Consultancy services

It involves strategic planning, which incorporates the following:

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  • Initial assessment. ConnectOS begins by assessing your core business functions to identify “processes within processes” that could be delivered more efficiently by offshore talent.
  • Cost-benefit analysis. A cost-benefit analysis, budget projections, and transition plans are provided to ensure the move is financially feasible and within your business goals.
  • Tailored offshore strategy. ConnectOS creates an offshore talent strategy that supports your current team and adapts as your business grows.

2. Talent recruitment

To help you find the right fit, ConnectOS takes charge of the following:

  • Custom job descriptions. It creates tailored job descriptions for each role so you hire the best candidate for your business needs.
  • Candidate selection. Its sourcing experts hand-select highly qualified candidates, who you’ll then interview and make the final hiring decision.
  • Flexible hiring. ConnectOS offers the flexibility to scale your team up or down as your needs change, reducing setup time and investment.

ConnectOS has university-educated, experienced professionals across more than 80 job categories, giving you a diverse range of skills for your business.

3. Payroll and HR management

ConnectOS also handles seamless payroll and HR management featuring the following:

  • HR and payroll services. ConnectOS manages all payroll and HR needs for your Manila-based talent.
  • Employment contracts. Employment contracts are aligned with your company’s policies, while ConnectOS takes charge of all local labor laws and employee benefits.
  • Performance management. ConnectOS delivers ongoing performance management guidance and occupational health and safety support for your offshore team.
  • 24/7 HR support. HR experts provide round-the-clock support for onboarding, learning and development, performance management, and reporting.

4. 5-star workplace environment

This premier third-party services provider prides itself on having:

  • State-of-the-art facilities. ConnectOS has a professional, comfortable environment for your offshore team, with modern, PEZA-compliant building facilities, high-speed internet, and secure 24/7 access.
  • Improved employee well-being. Workspaces are designed with employee well-being in mind. They feature break-out areas, on-site IT and HR support, and optional work-from-home (WFH) or hybrid work options.
  • Comprehensive IT security. Robust security standards are maintained across all work environments, including WFH setups. 

5. Industry-leading security and compliance

ConnectOS is also a leader in terms of:

  • Top-level security. It implements stringent security protocols to protect both your data and employee information, including a Microsoft Security Score of 100% and international security certifications like ISO 27001.
  • Compliance standards. All services are delivered under strict privacy, security, and compliance regulations, including GDPR, Australian Privacy Principles (APP), and other international standards.
5-star workplace environment
5-star workplace environment

Tap into expert remote talents with ConnectOS’s integrated resourcing 

ConnectOS offers a proven solution for businesses seeking to hire top-tier remote talent through its integrated resourcing service. 

It combines offshore expertise with your in-house teams, helping you access skilled professionals while reducing costs and improving efficiency.

Its tailored approach ensures that remote talent not only fits your needs but also contributes to your company’s long-term success.

Talk to ConnectOS’s team to learn how its integrated resourcing service can help you hire the right remote talent!

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

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