By now, all of us are overly familiarized with post-pandemic work models, the digital age, and the automation era. But all these concepts lead us to Workforce Digitization or the full integration of neo-modern work models and technology.
David Tang founder for best practice framework and tools firm Flevy suggests that the new ways people work and the tools they use are crucial to attaining optimal employee productivity. Therefore, it is important that the process and conceptualization of Workforce Digitization (as well as any other Digital Transformation initiatives) be handled with thoughtful consideration.
Tang said “If done correctly, our organization will end up more agile, healthy, and higher performing. If done rashly, our organization may collapse into internal dysfunction, as people figure out what their jobs are, who is doing what, where, and why.”
Digital workforce platforms help organizations mesh new work models and technology effectively. A Digital Workforce Platform is software technology that helps management allocate collections of employees’ skills against a broad scope of available projects and processes.
Workforce platforms help business leaders prepare their organizations from the destabilization impact of automation.
As Tang suggests here are the benefits of using digital workforce platforms:
Collaboration – it provides ease of collaboration between employees who are onsite and staff who are working remotely. They maximize the visibility and mobility of the best people within the organization. Valuable matchmakers that can sort information on employees’ skills, performance in previous assignments, working styles, personality traits, availability, and locations. The digital solution in effect streamlines the way employees find colleagues with specific expertise.
Retention – digital workforce platforms help employees grow and develop, as their careers progress. These factors are believed to have become non-negotiables to employees during the course of the pandemic. So, addressing them raises employee satisfaction. Therefore, the probability of resignations lowers.
Succession Planning – Effectively executive employee engagement work through succession planning. This is critical to business continuity, as it can ensure strategic capabilities, institutional knowledge, and leadership skills are retained within the organization.
Decision Making – Lastly, Digital Workforce Platforms create the conditions where employees feel valued by their organization and happy in their environment. The platform supports the ongoing and self-directed virtual learning crucial to professional development and growth–especially in a virtual work environment, which may become more prevalent in the post-COVID-19 world.