• 4,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Articles » 6 ways to help you identify your company’s core competencies

6 ways to help you identify your company’s core competencies

6 ways to help you identify your company’s core competencies

What are core competencies, and how do you identify them?

Core competencies are the unique strengths that set your company apart, and you identify them by studying your customers, mission, team input, and the skills rivals cannot copy.

  • They are the foundation that shapes your brand and strategy.
  • A true core competency is one only your company can deliver.
  • Knowing them makes it easier to market, grow, and stand out.

Business competition has always been fierce. In fact, this is even more true today, when many brands offer products and services with the same features. Meanwhile, the internet and new tech make it easier for firms to promote their brands. Still, companies must track fast-changing trends to stay relevant.

So what will give you a real edge over rivals? Will a focus on your core competencies make a difference? More to the point, how does a company identify core competencies? Let us find out.

What core competencies truly mean

Remember, no business is exactly like another. So you may face strong competition. However, the key is to find better ways to stand out. In turn, the more you stand out, the more likely your brand will catch your target buyers’ attention. For example, you reach this through your distinctive competencies.

Your core competencies are the specific strengths that set your company apart. For example, some show up in these areas:

  • Your company’s mission statement
  • Company culture
  • Superior value for your core products
  • Specific services offered by your team
  • Highly competitive prices
  • Skill sets that rivals cannot copy or reproduce

Your core competencies matter because they are the foundation of your company. In short, they form an essential strategy that puts you ahead of rivals. A clear brand strategy often grows straight out of them. So when you understand your core capabilities well, it becomes easier to market, grow, and establish your brand.

Get 3 free quotes 4,000+ BPO SUPPLIERS
Understanding what core competency truly means
Understanding what core competency truly means

Examples of business core competencies

A core competency model should not focus only on products and services. As noted above, it can also cover your skills and capabilities. To make this clearer, here are examples set by famous brands.

Amazon’s excellent customer service

Amazon is one of the top global e-commerce platforms. In fact, it caters to almost every consumer need and want. Besides its huge product range, Amazon’s marketplace is known for meeting, and often beating, customer satisfaction.

Target’s strong marketing

There is a sea of department stores wherever we go. So why has Target stayed a standout name for years? Despite many new rivals, Target keeps expanding to new locations. It has won hearts for years thanks to its strong and clever marketing strategy. Of course, credit also goes to its iconic red-and-white theme, the Bullseye mascot, and its red-shirt uniforms.

Quickbooks’ continuous innovation

Quickbooks has long been a top choice for many businesses in accounting software tools. For decades, this tool has kept clients happy. It offers advanced, added features that many rivals do not have.

6 ways to identify your organization’s core competencies

Finding your core competencies can feel blurry at first. In fact, it may take some creative thinking. However, these six tips can help you spot them.

1. Take a look at your clients and customers

First, ask if your brand focuses on a specific buyer, age group, location, or sector. For example, Periwinkle makes clothes for infants, toddlers, and newborns. As a result, it has a strong name for quality, comfy baby apparel.

2. Go back to your company’s mission and vision statements

Go through your mission and vision statements. Then check whether they show why and for whom you built the business. A core competency is a set of values and goals unique to your company. Often, these live in your mission and vision. When you internalize these goals, they show up in your products and services. As a result, your target audience feels more satisfied.

Get the complete toolkit, free
6 ways to identify your organization’s core competencies
6 ways to identify your organization’s core competencies

3. Ask your team what they think your core competencies are

Talk to your team and get their input on the company’s core competency. Try to see it from their view. So ask them what sets the company apart from others. Then compare their answers to yours. This helps you find which one fits your business best.

4. Check if your ‘core competencies’ are your actual competencies

Just because you do something well does not make it a core competency. For example, say you own a cafe known for tasty cheesecakes. You might view that as your core competency. But what if nearby cafes offer the same great desserts? Then you cannot count it, because rivals can copy it. Remember, a core capability is something only you can do.

5. Consider outsourcing

Do not be afraid to contract out work if it lifts your overall productivity. Through outsourcing, you and your team can focus on what you do best, namely your core competencies. In fact, these are just a few of the great advantages of outsourcing. There are also many outsourcing solutions for business growth to choose from. If you need help, a business growth consultant can guide the plan.

6. Test your core competencies

Once you outline your core competencies, it is time to act. So shift your focus and strategy toward them. Then watch as more customers notice what your brand offers. Sometimes you may get the opposite result. Still, do not lose hope. It can take time to find your core competencies, and that is fine. The point is that you now know how to identify them. As you manage business growth, these strengths keep you focused. Strong soft skills support them, too. That is an excellent starting point.

Frequently asked questions

What is the difference between a strength and a core competency?

A strength is something you do well. However, a core competency is a strength that rivals cannot easily copy. So it gives you a lasting edge, not just a short-term win.

How many core competencies should a company have?

Most firms have only a few, often three to five. In fact, fewer and sharper is better. So focus on the strengths that truly set you apart and drive real value.

Can core competencies change over time?

Yes, they can. Markets shift, and new tech reshapes what buyers value. So review your core competencies often. That way, they stay relevant as your business grows.

How does outsourcing relate to core competencies?

Outsourcing lets you hand off non-core tasks to a partner. As a result, your team can focus on what it does best. In turn, this strengthens your true core competencies.

Why do core competencies matter for small businesses?

They help small firms compete against bigger rivals. Instead of doing everything, you lead in a few key areas. So you win a clear place in the market.

Companies you might be interested in

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
4,000 firms.Just 2 minutes to complete.
SAVE UP TO
70% ON STAFF COSTS
Learn more

Connect with over 4,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 4,000 firms
  • Simple
  • Transparent
Banner Image