82% of hacking incidents in 2021 were caused by human error. Quiet quitting may be the one to blame.

Over the past year, 82% of hacking incidents were reportedly caused by human error. Technology and business magazine Tech Times blamed the quiet quitters for these incidents. 

In an article published on its platform, Tech Times emphasized that since quiet quitters only exert minimal effort to finish a task, even the smallest margin of error could appear. This could then affect the company’s cybersecurity management.

If an employee is mentally detached from the usual assignments on a work site, the company should immediately check to see what leads to that.

Jeff Pollard, VP Principal Analyst of research and advisory firm Forrester, said, “It’s important to be aware of quiet quitting, so a quiet quitter doesn’t become a loud leaker. 

Pollard added that quiet quitters often become more withdrawn and apathetic towards their work. The feeling of “anger and resentment” could also indicate why insider risks are higher. 

If these feelings continue, the company’s credentials and other data might be in trouble regarding cybersecurity.

Understanding the sentiments of employees

For companies to mitigate the risk of having quiet quitters that are becoming an insider threat, there’s a need to consider the employees’ feelings carefully.

It’s not enough to acknowledge the work-life balance in a company. It’s more important to prioritize how they describe working in the organization.

According to Jon France of CISO, quiet quitting still falls as workforce disengagement despite being a new-age term for this period.

However, he said that it’s harder to spot the differences between quiet quitters this time because of the setup. It’s getting more difficult to distinguish quiet quitting among employees, especially with the work-from-home culture.

France suggests that companies should regularly monitor their employees to strengthen the work ties within a team. It’s also recommended to conduct engaging social activities for everyone to be more engaged.

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