June outsourcing performance

Web traffic and outsourcing inquiries slowed down during June. Outsource Accelerator’s website ended the month with 532,179 page views (-10.87%) and 160,338 unique visitors (-11.45%). Meanwhile, the Source Partner platform generated a total of 1,612 inbound inquiries (-8.46%) coming from 59 countries, representing 28 sectors.

Note: We have seen a dramatic drop in web traffic for the entire outsourcing industry – with most sites seeing a 30%+ drop. We will be releasing a special report on this topic this coming week – stay tuned.

Of the 1,612 inquiries, there were 1,430 quotation requests (-5.11%) representing an estimated 5,009* full-time staff (+2.31%) with an outsourcing value of $150,270,000* (+2.31%). See all analysis in the Source Partner dashboard.

For the last 12 months, OA generated 18,777 outsourcing inquiries — of which, there were 14,964 quotation requests. The annualized quotation inquiries amounted to a total value of $1,322,610,000* requesting 44,087* full-time roles.

*Conservative client value calculation: take the lowest end of their role request numbers, multiply by conservative top-line revenue of $1,250/role/month, multiplied by 24 months (conservative team lifetime value & duration)

Key metrics for June

Total outsourcing inquiry value – 12 months

Total outsourcing inquiry value – June 2023

Notable inquiries

Outsource Accelerator generated over 53 inbound outsourcing inquiries for every day of the month in June. Of these 1,612 inquiries,1,430 were quotation requests. Here are six interesting examples:

Quality analysis

Outsource Accelerator analyses the data from all inquiries monitoring them for quality. The platform assesses lead quality on a range of validation, quality, and engagement metrics.

Time Doctor OA500 2023: Global Outsourcing Firm (BPO) Index

The First Global Outsourcing Firm Index

After 18 months of hard work, collecting the necessary data (measuring over 20 publicly available metadata points), analyzing, and publishing the findings, Outsource Accelerator, in partnership with Time Doctor, officially launched the Time Doctor OA500!

The Global Outsourcing Firm (BPO) Index catalogs, analyzes, and compares all known outsourcing firms globally. The index provides a great indicator of a firm’s reputation and prominence.

Read the Time Doctor OA500 report here, or browse the fully-interactive OA500 directory.

The Time Doctor OA500 is a prestigious index of the top 500 outsourcing firms globally. We expect this first, objective index of the top 500 outsourcing firms to become a vital metric for the industry moving forward.

Outsourcing inquiry insights – June 2023

The Source Partner dashboard provides live analysis and deep-dive insight into the traffic and inquiries coming through. Some insights from this month:

Number of roles initially required

Clients typically start with a smaller requirement and then grow the team once they settle the team

Size of clients’ company

The inbound inquiries come from companies of all sizes – from startups to multi-national enterprise

Location of clients’ company

The client inquiries come from across the globe – typically from the high-cost English-speaking nations

Clients’ company sector

The client companies cover almost every sector possible, and the roles they seek are also very varied

Source Partner v3.0 is now live!

The new Source Partner dashboard is now live!  The v3.0 release is a complete rebuild and offers unrivalled tools to help outsourcing firms attract new clients, and make more sales. It offers:

➤ Powerful business intelligence tools to identify outsourcing client prospects.
➤ Get introduced to hot inbound outsourcing inquiries.
➤ Powerful analytics and business intelligence tools to assist the sales process.

The most powerful outsourcing platform

The Source Partner platform is the world’s most powerful outsourcing marketing platform, business intelligence tool, and community. Join us in this journey. Early birds catch the worm!

List or claim your company page today – and get access to the SP dashboard. It’s free.