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Legal work is not traditionally outsourced. But outsourcing speeds up turnaround time of legal documents by 50 per cent, a significant advantage in an age where consumers expect everything to be ‘delivered’ to them instantly.
The conveyancing sector shies away from outsourcing due to confidentiality and security issues. But in the past two years, many property firms were pushed out of this comfort zone and were not spared from the snares of hybrid work.
During this time, many conveyancing firms turned to outsourcing as an additional resource to help with overflow when their internal secretarial staff require a helping hand to achieve maximum efficiency.
Conveyancing, a branch of law that is concerned with tedious work involving document preparation and transfer of property can easily be outsourced, Joseph Aitken, marketing executive at Legal Futures Associate Document Direct suggests.
He said that outsourcing partners can work alongside in-house staff to ease the workload that might easily overwhelm them and cause delays to the client. “Outsourcing often positively impacts cost-efficiency; this efficiency is achieved through flexible on-demand rates where the firm only pays for the work that needs to be done.” he explained.
Easing into outsourcing
Reliability can also be a major concern for those considering outsourcing some of their work processes. But this is a minor hiccup that is addressed by outsourcing firms through a tailed 24/7 support team and direct access to agents who are reachable via phone, email or software.
Outsourcing firms also allows you access to highly competitive individuals who are experienced and trained in their areas of expertise.
Security-wise, Aitken suggests to look for outsourcing companies that hold accreditations like ISO 27001:2013, containing best practice standards and reliable security measures to ensure your work remains private and confidential.
“All things considered, there is really no reason not to explore the possibilities of outsourcing. It’s an effective way to make sure your firm remains efficient even when the going gets tough and work piles up.” he said.
