The Great Unbossing

The Great Unbossing

The rise of the unbossed workforce

The workplace may soon have no middle managers

The corporate world is being shaken up by the “unbossing” trend — the elimination of middle management layers in favor of self-directed teams with flatter hierarchies. 

The notion of a boss-less workplace may be a concern for some business leaders, but this shift in management style is gaining traction in the United States.

Major players like Bayer and Novartis are leading the charge, pledging to empower their workforces through unbossing by the end of 2024.

Driving forces behind unbossing

There are several key factors fueling this disruptive shift.

Companies are looking to cut costs through streamlining while also responding to generational preferences for more autonomy and direct communication channels. 

The rise of remote work has reshaped how we view leadership and collaboration. 

Driving forces behind unbossing
Driving forces behind unbossing

There’s also an increased focus on productivity — unbossing promises to strip away bureaucracy and empower employees.

However, the rationale goes beyond just cost-cutting. 

Advocates argue that unbossing fosters a sense of purpose, visibility to leadership, and an entrepreneurial culture of innovation. Critics warn of potential drawbacks like lack of mentorship and career paths.

Outsourcing’s pivotal role

As firms shed middle managers, they’ll inevitably face skill and labor gaps that offshoring can help fill. 

Offshore staffing providers offer a direct pipeline to global talent pools and services like recruitment, training, and team management that unbossed companies may lack internally.

Outsourced teams are already accustomed to operating in a remote-friendly, and self-directed manner, making them well-suited for unbossed delivery models. 

In addition, their inherent savings (up to 70% cheaper!) allows them to step in for eliminated onshore roles while time zone benefits enable true follow-the-sun productivity that aligns with unbossing principles.

The offshore unbossed advantage

Many offshore outsourcing hubs like the Philippines are already disrupting traditional hierarchies, making them fertile ground for the unbossed model. Local providers have extensive experience building self-managed teams to support client initiatives.

However, clients must carefully vet partners capable of true unbossed services to overcome potential cultural and communication barriers. 

They’ll also need robust security protocols and intellectual property protection as they blend unbossed outsourced talent into their teams.

Embracing the unbossed future

The unbossing trend represents a paradigm shift, but one that aligns with outsourcing’s core value proposition of accessing specialized talent to drive innovation and efficiency. 

As companies evolve their workforce models, providers able to deliver authentic unbossed services will be at the forefront of opportunity.

Embracing the unbossed future
Embracing the unbossed future

Those that can strike the right balance — empowering teams while maintaining strategic oversight — will position themselves as pioneers in this new era of work. 

The “Great Unbossing” is no passing fad, but a fundamental rethinking of how organizations operate and cultivate leadership in today’s dynamic business landscape.

The question for your business…

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Philippines United Kingdom Australia United States
Software Developer
$7,221
$39,913
$62,653
$81,994
HR Manager
$9,506
$46,669
$66,518
$78,007
Team Leader
$7,152
$31,174
$45,428
$75,823
Accountant
$5,959
$58,479
$67,190
$72,923
Copy Writer
$4,767
$52,088
$56,600
$62,653
Customer Service
$3,337
$22,137
$29,717
$35,275
Virtual Assistance
$2,285
$39,066
$42,240
$31,797
Select a role to view salaries
Philippines $7,221
United Kingdom $39,913
Australia $62,653
United States $81,994

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.