Outsourcing IT network & support

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Your one-stop shop for startup outsourcing advice.  We cover:

  • IT network & support outsourcing
  • Outsourced roles salary comparison
  • Hiring in-house vs outsourcing
  • Outsourcing advantages
  • IT network & support companies
  • Company vs freelancer/agency
  • Businesses that should outsource
  • Outsourcing success stories
  • Testimonials: outsourcing works!
  • Finance & accounting jobs to outsource
  • Why outsource to the Philippines?
  • About Outsource Accelerator
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How we can help enhance your IT network and support business with outsourcing

Why outsource IT infrastructure, network and support

IT-related corporate organizations worldwide have discovered that availing third-party outsourcing companies’ support is certainly an advantageous path to corporate growth both in the local and in the international arena.

What is IT infrastructure, network and support?

It is common for companies not to possess the necessary in-house expertise for certain tasks. With the presence of outsourcing companies, client firms have the choice of choosing to solve their manpower and other problems using these external firms’ offerings or otherwise.

The in-house administration is the process of not availing outsourcing services. Companies selecting this option have chosen to build and perform everything by themselves. This decision could lead to burdensome scenarios. Company personnel will, therefore, have to support and do everything themselves. Corporate establishments that follow a traditional business mindset are, hence, overloaded and most likely hampered with the tasks.

Outsource or do it in-house?

These modern companies would have little funding, room, or time to respond to today’s cutthroat competition in the business world. Furthermore, focusing on innovation would be difficult for them to carry out. Maintaining in-house administration could certainly be more expensive, time-consuming, and challenging. By their very nature, administrative-related costs and tasks are voracious eaters of managerial time.

IT-related companies resorting to in-house administration are demoted to become not very agile in dealing with their ever-evolving business, market, and regulatory needs. In fact, they become distracted from their corporate agenda.

Technology analysts worldwide understand that a number of risks persist and plague IT-related firms. First, these companies’ computer systems may have a dearth of space and energy to power supercomputers.

Second, significant packet losses in the Transmission Control Protocol/Internet Protocol (TCP/IP) networks can result from firewalls that safeguard web browsing, e-mails, and applications.

Considerable reduction of network speeds and loss of important data can torment IT-related firms. Moreover, because some routers and switches do not possess the necessary high-speed memory, further losses can occur.

Third, the in-house administration of IT-related functions also makes it difficult for IT managers to simplify tasks like automation and virtualization. These processes are important in the high-performance computing of considerably large sets of data that are available today.

Fourth, when it comes to data storage architectures, problems arise when they are insufficient, if not, lacking. These types of digital necessities help accommodate different kinds of applications as cloud storage has increasingly become paramount in the digital world.

Fifth, the separation of quality data from enormous data groups can also be a challenge for these corporate organizations. These companies cannot usually properly identify patterns in the data by themselves.

In addition, they may not have the personnel who can correctly evaluate them and make sound business decisions when it comes to infrastructure management.

Finally, the possession of dependable network connections is necessary for any digital organization to operate in a plain-sailing manner. IT managers may have a hard time dealing with IT infrastructure management. They may need the latest network architecture design and the newest software-based techniques for data optimization. Given these problematic scenarios in corporate settings, the practice of business process outsourcing (BPOs) has been established.

Outsourcing IT infrastructure, network and support

These external service providers exist to provide a vast array of support services. BPOs handle business domains which are not “core” to a certain firm. These are back-office tasks or those jobs which do not require facing the clients. Today’s firms usually outsource activities like marketing, information technology, design services, customer support, and sales. In addition, functions like human resources, manufacturing, accounting, payroll, finance, transportation, logistics, and security are contracted to outsourcing companies.

IT network and support outsourcing benefits


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Average annual salary costs (USD )

Average monthly outsourcing costs (USD)

Here’s a guide to the typical ‘all-in’ costs of outsourcing roles.

These figures represent a good cross section of roles, and include the office space and hardware, recruitment and HR, employee salary, taxes and benefits, plus oversight and account management.

Entry-level role

Employee salary:

BPO seat fee:


Mid-level role

Employee salary:

BPO seat fee:


Technical role

Employee salary:

BPO seat fee:


Executive level

Employee salary:

BPO seat fee:


IT network and support outsourcing salary comparison

All amounts are in U.S. dollars (USD$) per annum

  • JOBS
  • Accountant
  • Customer Service
  • Copy Writer
  • Graphic Artist
  • HR Manager
  • IT Representatives
  • Project Manager
  • Software Developer
  • Software Engineer
  • Technical Support
  • Team Leaders
  • Virtual Assistance
  • $5,959
  • $3,337
  • $4,767
  • $3,883
  • $9,506
  • $5,722
  • $21,458
  • $7,221
  • $8,333
  • $4,638
  • $7,152
  • $2,285
  • U.S.
  • $67,190
  • $29,717
  • $56,600
  • $46,658
  • $78,007
  • $61,758
  • $108,000
  • $81,994
  • $109,087
  • $36,924
  • $75,823
  • $42,240
  • U.K.
  • $72,923
  • $22,137
  • $52,088
  • $38,668
  • $46,669
  • $24,741
  • $57,296
  • $39,913
  • $44,459
  • $35,225
  • $31,174
  • $39,066
  • $58,479
  • $35,275
  • $62,653
  • $37,596
  • $66,518
  • $59,938
  • $86,029
  • $62,653
  • $62,653
  • $38,232
  • $45,428
  • $31,797

IT network and support outsourcing service providers

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IT network and support outsourcing success stories

Why outsource to the Philippines?


Hiring in-house vs outsourcing

  • Salary & benefits
  • Hiring & training cost
  • Facilities and equipment
  • On-boarding and support
  • Quality control
  • Legal compliance
  • In-house
  • Expensive
  • Need recruiter/HR
  • Depreciating assets
  • Need manager
  • Time consuming
  • Can get expensive
  • Outsourced
  • Up to 70% cheaper
  • Provided by BPO company
  • Conducive workplace
  • Specialised trainers provided
  • Quality checks all throughout
  • Managed by BPO company

Using a BPO company vs. agency vs. freelancer vs. Upwork

  • Best rates
  • Quality control
  • Expand and scale
  • Operational backup
  • Leadership team
  • Trading and upskilling
  • Facilities and offices
  • BPO Company
  • Agency
  • -
  • -
  • -
  • -
  • -
  • -
  • Freelancer
  • -
  • -
  • Upwork
  • -
  • -

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Testimonials: outsourcing works!

Hear from business owners across the globe who use and benefit from outsourcing.

99.99% applicability: Outsourcing can applied to almost any business in almost any business sector

Transformative: Outsourcing is possibly the most transformative business tool available today

Save 70% on staffing costs: You can save as much as 70% on staffing costs, enabling your company to flourish

Drive innovation & growth: Access to cheaper more abundant resources allows your company to drive innovation and growth

About Outsource Accelerator

Outsource Accelerator is the trusted source for independent information & advisory for Philippines’ Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator is the world’s leading platform and marketplace for outsourcing. It specifically promotes Philippines outsourcing to the world.

The Outsource Accelerator website has over 3,000 articles, 200+ podcast episodes, and a comprehensive directory with 600+ BPOs… all designed to make it easier for clients to learn about, and engage with, outsourcing.

Independent trusted advice

Outsource Accelerator is not a BPO, and will never provide outsourcing services. That is why it can be trusted by everyone in outsourcing. We offer advisory services related to outsourcing, but not actually outsourcing.

Derek Gallimore

Derek Gallimore has been in business 20 years, outsourcing 6+ years and living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

How we can help enhance your IT network and support business with outsourcing

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