Outsourcing directory

24x7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines. We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions. We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like. A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business. We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider. Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us. • Parabroking, Paraplanning • Virtual assistants, Executive Assistants • SEO Specialist, Web Designers • Financial Planning assistants • Mechanical Engineers • Bookkeepers, Accountants • Systems Engineers • Network Engineers • Content Writers, Graphic Designers • Recruitment Staff, Web Developers • Digital Marketing Specialists • Technical Support Specialists • Developers To learn more about how we can support your organisation’s needs, visit our website today: ★ www.24x7direct.com.au ★

Sun Knowledge Inc. is a dynamic medical billing services & collections company extending superior, proprietary technologies, workflow, and business processes that exceed clients' expectations and enhance their revenue cycle. Focused on providing operational enhancements while significantly reducing our client's operations and payer costs, we have powerful stories on how we have reduced operational costs by 70% for the best. We take pride in excelling at business parameters helping us remain a market leader in the world of DME, HME and O&P. At present we are proud partners of three of the top 10 DME companies of the country.

DBOS is an Australian-owned and managed, fast-growing offshore staffing company based in Manila, Philippines that provides world-class, personalised and affordable outsourcing services to businesses of any scale, specialising in assisting the SME market and broad range of expertise across most industries. We claim a client retention rate of 94% and 95% for key team members. Guided by our core values: Excellence, Ingenuity, Integrity, and Heart, DBOS is committed to delivering outsourcing solutions by matching you with highly-skilled, qualified and reliable Filipino professionals your business needs to meet your KPIs and required ROIs at a reasonable cost without lock-in contract and long term commitment.

Welcome to Managed Services Partners LLC, a leading professional outsourcing agency that has been serving clients with excellence for over 6 years. As a trusted partner, we understand the critical role that outsourcing plays in today’s business landscape. Our mission is to help companies streamline operations, enhance efficiency, and drive sustainable growth. At Managed Services Partners LLC, we take pride in our extensive experience and expertise in providing a wide range of outsourcing solutions. From IT support and software development to customer service and back-office operations, our dedicated team of professionals is skilled in handling diverse business areas. We leverage technology, talent, and proven methodologies to deliver tailored solutions that meet the unique needs and challenges of our clients. What sets us apart is our unwavering commitment to delivering exceptional results. We prioritize open communication, collaboration, and continuous improvement to ensure seamless integration with our clients’ operations. Our goal is to become a trusted extension of your team, providing innovative solutions that free up your resources and enable you to focus on your core competencies.

Positioned as a premier outsourced service provider for over a decade, Booth & Partners has cultivated a workforce of over 1,200 professionals delivering tailored solutions to a diverse clientele, ranging from tech startups to unicorns and publicly listed enterprises. Our core services, encompassing Talent Solutions, Managed Solutions, and Workspace Solutions are meticulously designed to meet the specific needs of our partners. What sets us apart is our strategic focus on fostering long-term relationships, driving workforce stability, and enhancing transparency to achieve cost efficiencies for our clients. Guided by our core values, we have cultivated a unique organizational culture that not only attracts and retains top talent but also ensures our clients' success. With a commitment to personalized service, Booth & Partners stands as a trusted outsourced partner dedicated to delivering excellence and contributing to the enduring success of our clients.

Luckwell Business Solutions is a business process outsourcing (BPO) company based out of California. We provide HOME HEALTH agencies with innovative solutions to their administrative needs. We have serviced various clients with our efficient and effective business processes. Our partnership provides the support to scale up your company with up to 70% less in overhead cost.

A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.

Influx delivers brand-first service experiences from startup to scale. Founded in 2013, we’re bringing ‘on demand’ to customer support. Our follow-the-sun model means you get consistent, high-quality coverage in any timezone. Our vision: We stand for the human experience in online business. We believe that every great online business has an exceptional team of people talking to their customers. This requires service flexibility, high standards and exceptional people. “We founded Influx to allow more business owners to focus on growing their business while still providing excellent, 24/7 customer service. Hiring, managing and training your own people is incredibly hard, so we wanted to do that work for them.”

Outsourcing done right for small businesses and SMES. Adding offshore staff to your business allows you to scale effectively while reducing your overheads. Whether it's technical support, customer service, software development, sales and marketing or accounts and payroll, our years of experience and expert guidance help ensure you get the best results from outsourcing. We've been building high performing offshore teams since 2008.

Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

SLS Solutions a leading call center and manpower solutions firm in Uganda. Our manpower services include specialized executive recruitment and comprehensive HR solutions such as : HR Services Labor Consulting Payroll Management, and Executive Recruitment Services. We cater to both domestic and international clientele providing solutions tailored to meet the needs of small and medium-sized businesses in the region Our services are available in Uganda and across East Africa. We are among the pioneers in BPO services and solutions outsourcing catering for both local and international partners in the region. In 2019, we moved to launch one of the most modern call center facilities in Uganda, to meet the growing market demand for outsourced call center solutions. Today, SLS offers contact center services to customers from across the region and tailor-made BPO solutions globally.

MultiplyMii is a market leader in remote staffing. We have a proven record of success in helping businesses from around the globe build their own productive and cost-efficient Filipino teams. MultiplyMii moves past the traditional Virtual Assistant model by attracting the top 5% of the Filipino talent pool. MultiplyMii acts as a dedicated HR & Recruitment arm, helping businesses attract, retain, and upskill their coveted A+ specialists.

VIZX Global Solutions is a premier provider of Business Process Outsourcing (BPO) and Recruitment Process Outsourcing (RPO) services. With our presence in Los Angeles, CA, and Nairobi, Kenya, we are strategically positioned to support your organization’s needs on an international scale. With over 7 years dedicated to BPO and RPO services, VIZX Global Solutions has strong track record of delivering exceptional results. Our journey began in 2017 with the launch of VIZX International in Nairobi, Kenya, starting with a capacity of 100+ seats and five U.S.-based clients. Despite challenges, including the Covid-19 pandemic, we expanded our services and adapted to the evolving needs of different industries. In 2022, we moved our Nairobi office the iconic Britam Towers, expanding our capacity to 400 seats with scalability up to 1000+ seats. Today, VIZX Global Solutions boasts a diverse portfolio, servicing companies with combined annual revenues exceeding $1 billion. We are confident that our extensive experience and proven capabilities make us the ideal partner to streamline your operations and enhance your recruitment strategies. We look forward to the opportunity to discuss how VIZX Global Solutions can contribute to your organization’s success.

Callnovo is a global multilingual contact center headquartered in Canada with 15+ offshore operation centers worldwide. Callnovo prides itself on being a comprehensive customer service solution provider dedicated to elevating the customer experience, optimizing operational efficiency, and extending global footprints. At Callnovo, a wide range of outsourcing services are offered, including call center support, technical support, virtual assistants, and CallnovoDesk, which is specially designed as a powerful contact center SaaS solution for go-global SMEs and startups, ensuring seamless customer interactions across all channels. With a global team of native speakers proficient in 65+ languages, Callnovo guarantees professional outsourcing solutions tailored to unique needs. The unwavering commitment to delivering top-tier customer service ensures utmost satisfaction.

Kore BPO was founded by industry experts who saw a gap in the market: small businesses often struggle with routine tasks, inefficient workflows, and a lack of specialized expertise. Our founders, with backgrounds in consulting, international mergers & acquisitions, and team-building, knew there had to be a better way. That’s why Kore BPO was born—to empower businesses like yours to focus on growth while we take care of the operational complexities.

At Cloudstaff, we specialize in finding extremely talented team members who can help your business thrive. We are an award-winning outsourcing provider using cutting-edge technology, enterprise-grade data security, and around-the-clock service and support to provide our clients with an unforgettable customer experience. Once you’ve found great staff, it’s of course incredibly important to keep them. Our industry-leading 98.2% (audited) staff retention rate is the envy of the BPO industry. We have an amazing culture that keeps staff longer! This means your team of Cloudstaffers are stable, predictable, and require less ongoing retraining from you. Our clients can’t get enough of us. With over 6,300 staff, our talent recruitment team is always being kept busy looking for highly skilled professionals for our global clientele. We have 14 offices in strategic locations around the Philippines and India. Our Columbia office is also opening soon We offer a broad range of available work location options too. You and your Cloudstaffers may choose to permanently work from home; work from a hybrid location (part office and part home), work at a dedicated desk in a Cloudstaff office, or work in a dedicated private suite in a Cloudstaff office. Our private suites can be also branded and serve as “your office in the Philippines.” We take your security needs incredibly seriously too: We are an ISO accredited company (ISO-9001 and ISO-27001). Our office suites are PCI-DSS accredited. We are HIPAA compliant. We provide a Managed PC hardware service paired with managed antivirus and anti malware as standard. We offer security upgrade packages from Fortigate and Microsoft Endpoint Protection and Response (EDR) Our business model provides clients with the flexible and tailored workforce solutions they need to meet their business growth objectives cost-effectively. The Cloudstaff model sees Cloudstaff managing the recruitment, well-being and payroll of its Cloudstaffers, while the management control of daily tasks and KPIs sits with our clients. Our “partners in success” approach allows our clients to direct their Cloudstaff team members as if they were their own employees. Cloudstaff has a western global management team with executives located in six countries. This strategy enables Cloudstaff to offer superior around-the-clock support for our valued clients and staff. We believe that it’s our commitment to excellence that makes us the right trusted partner for businesses looking to enhance their operations.

Hello! We are iQor For our clients, customers, employees, and communities where we work and live, iQor creates meaningful connections by employing people with heart and technology with purpose. Our partners entrust us with their most precious relationships and look for us to share the same passion and enthusiasm for the brand as they do. This is the best part of our job. While we have our own culture and identity, we welcome our partners' cultures into our lives and share the same experiences to ensure the promise and quality they have come to expect from iQor are present within each interaction. At iQor, our culture starts with making people smile. Nurturing: We are focused on the employee experience and provide our team members a path forward to help them achieve their dreams. Our Virtual iQor University provides team members access to help them learn and grow. Formal and rigorous programs like our Scholars program offer a challenging and rewarding path to management. We work hard to provide each team member the right mentorship and support structure to guide and support them on their journey. Motivating: We know that employees are investing their time with us. We take this to heart and ensure that we create the right environment and tools to help energize and motivate our amazing employees. We built iQor Recognize to provide a virtual platform to recognize accomplishments but never miss a milestone and say thank you. Transparent: Every corner of iQor is focused on you. One of the more unique aspects of iQor is a real-time performance dashboard that each senior leadership team member has on desktop and mobile. No matter where they are, they can drill down into programs and see what is happening. Visibility into the business is not a secret. Our leadership team makes it a point of staying connected to you. We are open, honest, celebrate our successes, and address opportunities head-on, together as one team. Curious: A large number of our employees were born with a phone, app, or in the cloud. Times have changed, and so have we. Our focus is on keeping you ahead of what is next. Our digital CX services deliver amazing employee and customer experiences, discover new ways to enhance the customer journey and deliver on customer preferences for how they choose to interact and support your brand. Partners find our inquisitive nature helpful and thought-provoking in pursuit of their business goals.

Remote Philippines is renowned as an outsourcing powerhouse based in the Philippines. With an outstanding track record spanning over half a decade, they have consistently excelled in their mission of delivering top-tier Filipino remote professionals to empower small and medium-sized enterprises. Remote Philippines was initially specializing in outsourcing technical Filipino remote staff providing information technology services. However, as the company grew and evolved over time, they recognized the ever-expanding needs of global businesses. In response, Remote Philippines broadened their horizons, extending their outsourcing services to pool non-technical Filipino remote workers. The strategic expansion of Remote Philippines paves its way to seamlessly help businesses around the world in their success by reducing costs, increasing profit margins, and growing sustainably.

Cordatus Resource Group is an ISO 9001/27001 certified BPO and automation consultancy. Our mission at Cordatus is to set a new standard for global outsourcing. We bring together top industry professionals and optimize their productivity via technology and automation to bring unparalleled value to our clients.

Big Outsource Support Services Inc. (or simply Big Outsource) is a Start-up Friendly Philippine-based Business Process Outsourcing Company and Digital Services Agency. Big Outsource has been working with Early and Growth Stage Startups as well as Large Corporations in providing them with cost-efficient Dedicated and Flexible staffing solutions that gives you access to high quality talent at a fraction of the cost.

Outforce is recognized as one of the leading BPO companies in the Philippines, head quartered in our state-of-the-art facility in Ortigas, with a workforce spread throughout the Philippines. Our success is a direct result of our ‘people first’ approach focusing on an ongoing commitment to strengthening culture, HR practices, leadership, training, and development programs of employees. In addition, we leverage the latest technologies such as cloud computing, automation, and AI (Artificial Intelligence) to provide premium outsourcing services to both public and private companies across the globe, which enables us to create new and exciting careers for our staff, build great tools and services for our global client base and develop innovative technologies that will shape the future of the outsourcing industry. OutForce connects human and digital assets in this modern age with the right approach, advanced technologies and global teams to empower the next generation of businesses through modern Outsourcing model. The company provides IT, telemarketing, telesales, customer service, and finance services to a wide range of industries including telecommunications, media, transport, and construction. OutForce office Their Manila office is located at The 30th Corporate Center, a 19-storey class A building along Meralco Avenue in Ortigas Center. It is inside the compound of Ayala Malls the 30th, a premier mall in the block. Built and operated by Ayala Land, it is specifically equipped to handle BPOs and traditional offices. OutForce address The 30th Corporate Center Ortigas, 30 Meralco Ave, Pasig, Philippines Level 12/65 York St, Sydney NSW 2000, Australia

Orangesoft is a full-cycle custom software development company that delivers transformative digital products for clients in the healthcare and financial services industries. What sets us apart is our can-do attitude about every project we take up. We are a bright team of 100+ engineers, designers, and analysts who don’t just build software but also innovate the way business people think. Main areas of our expertise: 🔸 Mobile and web app development 🔸 Digital product design 🔸 MVP development for startups 🔸 Quality assurance and testing 🔸 IoMT software development 🔸 AI development for healthcare 🔸 Technology consulting If you feel like we can help your company turn your project idea to life, or if you just want to get a free product discovery consultation, please contact us at [email protected]

Solvo is a professional service organization created to help companies like yours. By offering simplified labor staffing solutions, we can optimize your workforce efforts, increase profitability, reduce HR risks, and offer peace of mind with proven results and a great partnership.

GetCaller’s goal is to empower small to medium-sized companies to afford call center services and admin tasks, leveling out the playing field by bringing smaller enterprises to the same level as the “big guns.” GetCallers is tailored to meet the needs of smaller businesses, with agents ready to assist with cold calling, cloud call centers, live chat support, and virtual assistance - all at unheard-of prices in the BPO market. We serve a broad spectrum of businesses across numerous industries. We have been empowering our clients with qualified agents and sophisticated technology since 2008, sparking a unique synergy responsible for lower costs, higher profit margins, and most importantly, better service that boosts satisfaction and creates long-lasting relationships with customers.

We are a Ghanaian-based BPO service provider that understands the importance of efficiency and effectiveness when running a successful business. Our goal is to provide world-class BPO services and create a fantastic customer experience and a lasting partnership with you.