Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • With teams across four countries and delivery centers in both nearshore and offshore regions, Express International offers the flexibility modern businesses need to scale efficiently. Our geographic reach allows us to align with your time zones, communication preferences, and customer expectations—whether you're based in North America, Europe, or beyond. We understand that outsourcing isn’t one-size-fits-all. That’s why our approach is built on cultural awareness, adaptability, and close collaboration. By blending local knowledge with global capability, we help our clients deliver seamless service to their customers—wherever they are.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    4.2/5

    Rank  #1341
    • Seat:

      250-499
    • DA: Domain Authority

      9
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      3
  • Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

    Sectors
    -
    Glassdoor rating
    -
    Rank  #1748
    • Seat:

      1-49
    • DA: Domain Authority

      13
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2009
    • Locations:

      5
  • Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    2/5

    Rank  #2612
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      1
  • Luckwell Business Solutions is a business process outsourcing (BPO) company based out of California. We provide HOME HEALTH agencies with innovative solutions to their administrative needs. We have serviced various clients with our efficient and effective business processes. Our partnership provides the support to scale up your company with up to 70% less in overhead cost.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1501
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2012
    • Locations:

      4
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  • With over 70 years of combined experience in finance, accounting, and business operations, Nectar BPO is your trusted partner for AI-enabled financial talent. Our mission is clear—providing specialized offshore staffing solutions tailored to the financial needs of businesses across industries.

    Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • WorkStaff360 specializes in providing high-quality Executive and General Virtual Assistants at competitive rates. Our Executive Assistants, priced at $480/week, can handle C-suite level responsibilities and provide strategic support to business leaders. We also offer General Virtual Assistants at $299/week, perfect for handling administrative tasks, freeing up valuable time for businesses to focus on growth. We differentiate ourselves by offering free access to Olasales CRM and a free productivity monitoring tool, ensuring our clients can track the performance of their assistants in real-time. Our team conducts regular check-ins with clients, and each client is assigned a Dedicated Success Manager to ensure continuous success and satisfaction.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    5/5

    Rank  #1519
    • Seat:

      1-49
    • DA: Domain Authority

      16
    • Revenue:

      Unknown
    • Founded:

      2020
    • Locations:

      1
  • SoluGrowth offers tailored BPO (Business Process Outsourcing), helping organizations streamline their operations. If you're looking to enhance customer service or improve efficiency, our business process outsourcing services deliver cost-effective and scalable results. Take advantage of our expertise in BPO process outsourcing to streamline your operations, reduce overheads, and start growing your bottom line.

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #1651
    • Seat:

      250-499
    • DA: Domain Authority

      17
    • Revenue:

      -
    • Founded:

      2018
    • Locations:

      2
  • Simply Contact is a European customer support outsourcing company serving clients worldwide, primarily in Europe. Founded in 2013, the company has successfully managed over 100 projects and trained more than 600 agents. Simply Contact values employees by fostering excellent workplace environments and providing ongoing training. With 200-600 employees at any given time and 20 permanent trainers, the company ensures agents are equipped to excel in their roles and handle new challenges. 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Headquartered in Warsaw, Poland, Simply Contact operates in the UK, Moldova, Romania, Ukraine, and Bulgaria. The company delivers services in over 20 languages, including English, at a high proficiency level. 𝐂𝐨𝐫𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Simply Contact specializes in a broad range of BPO and call center services, including: - Multilingual and omnichannel customer support - Back-office support - Data entry - Inbound and outbound sales - Technical support - Startup support - Live chat support - Surveys 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 Simply Contact’s pricing varies based on factors such as: The volume of customer requests Communication channels (phone, email, chat, social media) Language requirements The company works closely with clients to create customized solutions tailored to their needs. 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐚𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞𝐬 Simply Contact stands out with 24/7, year-round availability and a team of specialists with higher education degrees. The company excels in key industries, including: Telecommunications Aviation and travel Finance and banking E-commerce and retail Legal Media and entertainment Healthcare SaaS support Simply Contact consistently achieves high performance metrics, such as answering calls within 120 seconds and maintaining call resolution rates above 95%.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #499
    • Seat:

      500-999
    • DA: Domain Authority

      31
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2013
    • Locations:

      1
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  • Connext helps companies build custom, dedicated support teams in the Philippines, India, Mexico and Colombia. Our leading recruiting, management support, and employee retention has made us the premier outsourcing provider for businesses looking for a long term growth partner.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.1/5

    Rank  #303
    • Seat:

      50-99
    • DA: Domain Authority

      22
    • Revenue:

      $50M
    • Founded:

      -
    • Locations:

      1
  • At OP360, simplicity is golden. It’s always been, and will always be, about delivering a better way for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture, not so we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging, and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem-solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time off to give back to the communities where we work.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating

    4.2/5

    Rank  #286
    • Seat:

      1000-4999
    • DA: Domain Authority

      19
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2006
    • Locations:

      5
  • Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.1/5

    Rank  #590
    • Seat:

      1-49
    • DA: Domain Authority

      17
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      -
  • We provide one-stop outsourcing services and solutions for global and local brands.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating

    3.5/5

    Rank  #1016
    • Seat:

      250-499
    • DA: Domain Authority

      20
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      1999
    • Locations:

      1
  • Sectors
    • Customer Service
    • Human Resource Legal
    Glassdoor rating
    -
    Rank  #2447
    • Seat:

      1-49
    • DA: Domain Authority

      31
    • Revenue:

      Unknown
    • Founded:

      2022
    • Locations:

      1
  • STAFFVIRTUAL is a global provider of outsourcing solutions, dedicated to helping businesses scale efficiently and cost-effectively. Established over 16 years ago, STAFFVIRTUAL has built a solid reputation for excellence, innovation, and client-centric services, with headquarters in Florida and additional offices strategically located in the Philippines, Uzbekistan, and Japan. The company has significantly grown, currently employing over 600 highly‑skilled professionals who serve diverse industries worldwide, including clients from the United States, Canada, the UK, Central Europe, Singapore, Uzbekistan, and Japan. Notable partnerships include companies like Uber, Tanium, and Flex Technology, highlighting STAFFVIRTUAL’s ability to deliver for enterprise‑level clients.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    4.7/5

    Rank  #218
    • Seat:

      500-999
    • DA: Domain Authority

      31
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2009
    • Locations:

      4
  • Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.

    Sectors
    • Engineering Architecture
    • It Services And It Consulting
    • Outsourcing Consultancy
    • See all
    Glassdoor rating

    4.7/5

    • Seat:

      -
    • DA: Domain Authority

      35
    • Revenue:

      15 million
    • Founded:

      2000
    • Locations:

      -
  • Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Inbound Outbound
    • See all
    Glassdoor rating
    -
    Rank  #2032
    • Seat:

      1-49
    • DA: Domain Authority

      12
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      -
    • Locations:

      1
  • Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #877
    • Seat:

      250-499
    • DA: Domain Authority

      33
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2011
    • Locations:

      3
  • Hunting the best talent for your organization while maximizing the return on investment Enezync is a leading provider of staff outsourcing solutions. Our mission is to help businesses of all sizes and industries accelerate company's growth with top talent. We connect Global Businesses with highly skilled professionals in Sri Lanka, offering a cost-effective and innovative way to fuel your growth.

    Sectors
    • Admin Support
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      250K
    • Founded:

      2022
    • Locations:

      -
  • VIZX Global Solutions is a premier provider of Business Process Outsourcing (BPO) and Recruitment Process Outsourcing (RPO) services. With our presence in Los Angeles, CA, and Nairobi, Kenya, we are strategically positioned to support your organization’s needs on an international scale. With over 7 years dedicated to BPO and RPO services, VIZX Global Solutions has strong track record of delivering exceptional results. Our journey began in 2017 with the launch of VIZX International in Nairobi, Kenya, starting with a capacity of 100+ seats and five U.S.-based clients. Despite challenges, including the Covid-19 pandemic, we expanded our services and adapted to the evolving needs of different industries. In 2022, we moved our Nairobi office the iconic Britam Towers, expanding our capacity to 400 seats with scalability up to 1000+ seats. Today, VIZX Global Solutions boasts a diverse portfolio, servicing companies with combined annual revenues exceeding $1 billion. We are confident that our extensive experience and proven capabilities make us the ideal partner to streamline your operations and enhance your recruitment strategies. We look forward to the opportunity to discuss how VIZX Global Solutions can contribute to your organization’s success.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating

    5/5

    Rank  #1924
    • Seat:

      1-49
    • DA: Domain Authority

      9
    • Revenue:

      Unknown
    • Founded:

      2017
    • Locations:

      1
  • Since 2008, Select VoiceCom has delivered cost-effective, performance-driven contact center solutions for businesses in the USA, UK, CA, AU, and beyond. We offer 1,500 certified, premise-based, secure workstations in the Philippines. Our college-educated agents excel in IB, OB, B2B, and B2C programs, delivering quality results across various industries and business sizes. Contact us to learn more, and we will happily provide a custom-designed proposal for your consideration at no charge or obligation. Services We Offer We support your business at every stage with services like: · Inbound · Outbound · Back-Office Support · AI Solutions Industry Experience Our team has experience working with clients in: · Healthcare · Retail and E-Commerce · Marketing · Telecommunications · IT · Legal · Energy and Utilities · Media and Communications · Insurance · Education · Financial Services · Real Estate · Hospitality · Automotive · Publishing & Catalog · Consumer Goods & Manufacturing

    Sectors
    • Customer Service
    • Finance Accounting
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.7/5

    Rank  #1195
    • Seat:

      500-999
    • DA: Domain Authority

      25
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2011
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2009
    • Locations:

      -
  • At Remote Latinos, we connect businesses with top-tier remote talent from Latin America. Our focus is on efficiency, affordability, and excellence—helping companies reduce hiring costs by up to 80% while maintaining high performance and quality. With a vast network of pre-vetted professionals, we specialize in providing: - Sales & Lead Generation Experts - Customer Service & Virtual Assistants - Marketing, SEO, & Social Media Specialists - Software Development & IT Professionals We take pride in our fast-matching system, which allows businesses to find their ideal candidate within 48 hours, ensuring a seamless hiring experience. Remote Latinos is the go-to platform for businesses looking to hire high-quality remote talent from Latin America. Our mission is to help companies scale affordably while giving them access to an elite talent pool of highly skilled professionals. ✔️ Pre-Vetted Candidates: Every professional is screened and interviewed to ensure top-tier skills. ✔️ Fast Hiring Process: Get matched with top candidates in under 48 hours. ✔️ Cost-Effective: Hire at a fraction of U.S. hiring costs without compromising quality. ✔️ Premium Customer Support: Our team ensures a seamless hiring experience from start to finish. With Remote Latinos, you get the best global talent, reduced overhead, and a workforce that aligns with your business culture.

    Sectors
    • Back Office Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      1M
    • Founded:

      2022
    • Locations:

      -
  • Deducto is your one-stop shop for connecting top Colombian job seekers with U.S. companies. We specialize in sales, customer service, and data entry roles, providing comprehensive services for both employers and candidates to ensure a perfect match

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2772
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      Unknown
    • Founded:

      2024
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
  • Sagan Passport is the Costco of Global Talent recruitment. Sagan sources international talent from LATAM, Asia, Africa, MENA, Eastern Europe, and beyond. Sagan also offers a membership community tailored for top-tier executives, entrepreneurs, and business leaders. The community has weekly webinars, office hours, SOPs, playbooks and an active community. All these resources are designed around levelling up your team at the new art and science of remote talent management. This platform is intricately designed to equip professionals with the tools and expertise necessary to propel their businesses forward in a competitive market landscape.

    Sectors
    • Full Service Bpo
    Glassdoor rating
    -
    Rank  #2584
    • Seat:

      1-49
    • DA: Domain Authority

      18
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
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