Outsourcing directory

The world's most complete directory of global Business Process Outsourcing firms.

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • At OP360, simplicity is golden. It’s always been, and will always be, about delivering a better way for our customers. To do this well, we invest in talented, hardworking, and passionate folks all across the planet who care a whole lot about getting the job done. But we don’t stop there. We also put a lot of stock in our culture, not so we can print it on some cheesy plaque in reception, but because it’s a strategic and competitive advantage to be amongst the most dynamic, engaging, and high-performing organizations in our market. A transformative culture, however, does not happen by default. Such requires work and continual iteration. We lean heavily on our entrepreneurial DNA by recognizing resourcefulness, speed, and innovative problem-solving. We are a meritocracy at heart and celebrate achievement with upside and growth for deserving team members. And while we work really hard, we have fun, too! We let loose at our legendary parties! We also enjoy our active philanthropy and paid time off to give back to the communities where we work.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Finance Accounting
    • See all
    Glassdoor rating

    4.2/5

    Rank  #286
    • Seat:

      1000-4999
    • DA: Domain Authority

      19
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2006
    • Locations:

      5
  • Big Outsource Support Services Inc. (or simply Big Outsource) is a Start-up Friendly Philippine-based Business Process Outsourcing Company and Digital Services Agency. Big Outsource has been working with Early and Growth Stage Startups as well as Large Corporations in providing them with cost-efficient Dedicated and Flexible staffing solutions that gives you access to high quality talent at a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    4.1/5

    Rank  #960
    • Seat:

      100-249
    • DA: Domain Authority

      23
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2007
    • Locations:

      1
  • Outsourcing to the Philippines made easy. Platinum Outsourcing is an award winning, trusted and professional outsourcing provider, helping Australian businesses think outside the box, by providing them with easy access to outsourced teams. Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines. Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more! We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff. Whether you need a single hire or want to build a remote team, start your journey with us and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1037
    • Seat:

      50-99
    • DA: Domain Authority

      14
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      -
  • Luckwell Business Solutions is a business process outsourcing (BPO) company based out of California. We provide HOME HEALTH agencies with innovative solutions to their administrative needs. We have serviced various clients with our efficient and effective business processes. Our partnership provides the support to scale up your company with up to 70% less in overhead cost.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1501
    • Seat:

      100-249
    • DA: Domain Authority

      8
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2012
    • Locations:

      4
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  • Plexus BPO, a dynamic company based in the Philippines, dedicated to delivering top-notch outsourcing solutions. With a commitment to excellence and innovation, Plexus BPO offers a broad range of services designed to optimize business operations and drive growth. Our expert team leverages cutting-edge technology and industry best practices to provide tailored solutions that meet the unique needs of our clients, ensuring efficiency and enhanced performance across various business functions. Whether it's customer support, data management, or specialized services, Plexus BPO is your trusted partner in achieving operational success and strategic goals.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2496
    • Seat:

      500-999
    • DA: Domain Authority

      3
    • Revenue:

      Unknown
    • Founded:

      2024
    • Locations:

      1
  • Work for Impact is the next generation of BPO, delivering lower costs, better talent, and unparalleled agility. Operating globally, Work for Impact assembles hand-selected teams from a 10M+ talent pool spanning 192+ countries. Instead of following a one-size-fits-all model, the firm builds cost-effective, custom-built teams, unique to each client’s needs and goals. Trusted by hundreds of enterprises, non-profits, and startups – for everything from customer service to back-office accounting and much more.

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      -
    • Locations:

      -
  • Discover unparalleled efficiency and cost savings with our top-tier Outsourcing solutions. With a dedicated focus on quality and efficiency, our firm ensures seamless integration of services to enhance productivity, elevate business operations and simplify processes for our clients. OUTSOURCING - We are the professionals in recruiting, selecting and hiring of great people with expertise in remote and offshore staff management. Hiring skilled staff offshore for Finance, Admin, Customer Service, Operations and Marketing means you can grow your business at a fraction of the cost of local staff. Industries and roles we specialise in are: - Accounting and Finance - Real Estate - Travel - Construction (Estimators, Draftsperson, Accounts/Bookkeeping) - VA/General Administration

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.9/5

    Rank  #1082
    • Seat:

      50-99
    • DA: Domain Authority

      17
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      -
  • Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating
    -
    Rank  #877
    • Seat:

      250-499
    • DA: Domain Authority

      33
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2011
    • Locations:

      3
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  • Sectors
    -
    Glassdoor rating

    5/5

    Rank  #692
    • Seat:

      100-249
    • DA: Domain Authority

      5
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      1
  • Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. Answering Service Care provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. We get it, so you don't have to! Never miss another call. Live chat for your website, 24/7. Give a great first impression to your customers. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Appointment Scheduling. Spam Blocker. Call Recording. Bilingual Operators. Payment IVR. HIPAA and PCI Compliant. We Get It. Learn more at www.answeringservicecare.com

    Sectors
    • Admin Support
    • Customer Service
    • Output Based
    Glassdoor rating

    3.2/5

    Rank  #562
    • Seat:

      1-49
    • DA: Domain Authority

      24
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      -
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      -
    • Locations:

      -
  • ScienceSoft is a US-based IT consulting and software development company founded in 1989. With over 35 years of experience, the company has established itself as a reliable partner for project success, known for its budget and time control, transparency, and high service quality.

    Sectors
    • Admin Support
    • Data Analytics And Ai
    • Engineering Architecture
    • See all
    Glassdoor rating

    4.7/5

    • Seat:

      500-999
    • DA: Domain Authority

      53
    • Revenue:

      $37M
    • Founded:

      1989
    • Locations:

      9
  • 20four7VA is a trusted virtual staffing company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of offshore contract talent. Schedule a call and talk to us about your virtual staffing needs today.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    4.7/5

    Rank  #370
    • Seat:

      50-99
    • DA: Domain Authority

      59
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2013
    • Locations:

      1
  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    3.9/5

    Rank  #735
    • Seat:

      1-49
    • DA: Domain Authority

      31
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Outsource Access helps entrepreneurial businesses realize their potential and is the only firm in the outsourcing industry to win the Inc Magazine “Best in Business” award for rapid growth while making an impact on society. Created by a US entrepreneur frustrated by the shortcomings of other outsourcing firms, OA is an offshore fully-managed virtual assistant and outsourcing services provider in the Philippines with over 450 employees expanding to 600+ by the end of 2022. The majority of our growth has been driven by referral of existing Clients due to our commitment to quality. As a customized solution serving hundreds of Clients in over 50 industries, Outsource Access offers reliable, affordable support in operations, marketing, finances, sales, customer service, HR, and executive support. Our signature vetting and assessment process ensures an outstanding fit between Clients and our virtual staff for a long-term, sustainable experience. Outsource Access is redefining how businesses scale with cost-effective, comprehensive and reliable service. Our Founder and CEO Brad Stevens, resides in Atlanta, GA for our USA headquarters and our Philippines offices are in Cagayan de Oro City, Philippines Our core values include gratitude, relationship-driven, an ever long quest for improvement, attention to detail, and thoughtful communication.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.5/5

    Rank  #993
    • Seat:

      250-499
    • DA: Domain Authority

      24
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2019
    • Locations:

      1
  • At Platonics, we believe that empowering top talent can transform your business. Imagine building a team of rockstars who will elevate your company and enhance your professional lifestyle—this is your opportunity to make it happen! Whether you’re a business owner, HR manager, team leader, or physician, we’re here to help you assemble the team you’ve always envisioned. And here’s the best part: you could achieve this for about 50% of your current costs! 😉 Let’s take your business to new heights together!

    Sectors
    • Admin Support
    • Back Office Support
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #2991
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2021
    • Locations:

      1
  • At CDM Direct, we are dedicated to providing exceptional customer experiences through seamless journeys across multiple channels. Our solutions integrate various platforms, enabling customers to navigate effortlessly without any disruptions. With a focus on enhancing customer experience supported by our parent organisation, TKW Research, who are experts in real-time Voice of the Customer tracking. We transform valuable real time transaction based feedback into tangible actions, ensuring your business stays ahead in meeting customer needs. Simplifying purchase channels is another area of expertise at CDM Direct. Whether you require support for your online store, eCommerce offerings, or a combination of digital platforms and outbound calling, our team has the necessary skills to make your business the top choice for your customers. In the digital landscape, we understand the importance of maintaining a human touch. Our comprehensive live chat solutions capture valuable customer data, empowering our expert team to engage with the right contacts effectively. By prioritizing personalized interactions, we ensure that your customers feel valued and heard. Partner with CDM Direct to unlock the full potential of connected customer journeys, enhanced experiences, streamlined purchase channels, and the human touch in the digital age. Elevate your business and surpass customer expectations with our exceptional services.

    Sectors
    • Admin Support
    • Customer Service
    • Full Service Bpo
    • See all
    Glassdoor rating

    2/5

    Rank  #639
    • Seat:

      250-499
    • DA: Domain Authority

      16
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      1991
    • Locations:

      5
  • Simply Contact is a trusted outsourcing contact center delivering award-winning customer support to clients worldwide. Our services include: - Multilingual and omnichannel support - AI-powered customer service solutions - Call center operations - Social media and live chat support - Back-office and technical support - Customer surveys and questionnaires - Comprehensive BPO services We support industries such as telecommunications, aviation and travel, finance and banking, eсommerce, and retail. With a team of 600+ skilled agents, we provide seamless contact center services in 20+ languages, operating 24/7/365. Our mission is to help clients achieve their goals and maintain the long-term success of every project.

    Sectors
    • Agency Contract Partner
    • Build Operate Transfer
    • Customer Service
    • See all
    Glassdoor rating

    4.8/5

    Rank  #499
    • Seat:

      500-999
    • DA: Domain Authority

      4
    • Revenue:

      $100 mil. - $250 mil.
    • Founded:

      2013
    • Locations:

      1
  • Welcome to KamelBPO.com, your premier destination for top-notch outsourcing solutions. At KamelBPO, we specialize in helping businesses streamline operations, enhance efficiency, and drive sustainable growth. With our transparent pricing models, you can choose between hourly or flat-rate monthly plans, ensuring flexibility and cost-effectiveness. As your trusted partner, we offer scaling discounts to accommodate your business's growth. Experience the difference with KamelBPO.com and unlock the full potential of your business today!

    Sectors
    • Admin Support
    • Animation Multimedia
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #2469
    • Seat:

      100-249
    • DA: Domain Authority

      5
    • Revenue:

      Unknown
    • Founded:

      2009
    • Locations:

      1
  • At KT Global Services, we specialize in providing tailored Business Process Outsourcing (BPO) solutions that streamline operations, reduce costs, and drive growth. With a focus on efficiency and excellence, our services are designed to help your business thrive. From back-office support to administrative assistance, our skilled team integrates seamlessly with your operations, delivering reliable, scalable solutions that meet your unique needs. Here at KT Global Services we offer customized BPO solutions that adapt to your specific needs. We combine expert talent, cutting-edge technology, and a client-centric approach to deliver seamless, efficient, and cost-effective services. With a global perspective and local expertise, we integrate into your business as a true partner, helping you save time, cut costs, and focus on growth. In a crowded BPO marketplace, KT Global Services stands out by redefining what outsourcing means for businesses using tailored services and personalized attention to detail. At KT Global Services, we deliver comprehensive back-end solutions that allow your business to operate smoothly and efficiently. Our services free up your time and resources, so you can focus on scaling your business. An succus story of our services: A growing e-commerce company partnered with KT Global Services to optimize their back-end operations and reduce costs. The Results: - 50% faster order processing. - 40% reduction in operational expenses. - Improved customer satisfaction and efficiency.

    Sectors
    • Admin Support
    • Back Office Support
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2312
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $500,000 - $1 mil.
    • Founded:

      -
    • Locations:

      -
  • Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    2/5

    Rank  #2612
    • Seat:

      50-99
    • DA: Domain Authority

      8
    • Revenue:

      Unknown
    • Founded:

      2019
    • Locations:

      1
  • At Ataraxis, we empower growing companies by connecting them with top-tier virtual assistants and offshore talent from the Philippines, Latin America, and beyond. Our staff are highly skilled, offering performance on par with, or exceeding, local hires—all at a significantly lower cost. • Save up to 70% on payroll, without sacrificing quality • Scale up or down in 2 weeks or less • Gain access to top-tier virtual assistants and offshore talent, university educated, and highly experienced • Fluent in English and will work in your time zone • Keep your business running 24/7 • Free up your time to focus more on strategy Beyond offshore talent placement, we provide comprehensive support, including system implementation, onboarding, and training to ensure your offshore team is set up for sustained success. Here are a few of the roles we've filled: • Business Development Representatives (BDR) • Sales Development Representatives (SDR) • Recruiters • Talent Sourcers • Customer Service Reps • Content Writers • Digital Marketing • Virtual Assistants • Executive Assistants • Operations • Data Analysts Industries: • Recruitment • eCommerce • SaaS • Healthcare • Marketing Agencies • Real Estate

    Sectors
    • Admin Support
    • Back Office Support
    • Customer Service
    • See all
    Glassdoor rating
    -
    Rank  #2914
    • Seat:

      1-49
    • DA: Domain Authority

      3
    • Revenue:

      Unknown
    • Founded:

      2024
    • Locations:

      1
  • Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.

    Sectors
    -
    Glassdoor rating

    4/5

    Rank  #59
    • Seat:

      1000-4999
    • DA: Domain Authority

      47
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      1998
    • Locations:

      6
  • Outposter is a leading global outsourcing company, headquartered in Brisbane, Australia, with offices in the Philippines, Singapore and India. We provide staffing solutions to both large and small companies, short or long term projects. Outsourcing can be a gamble and we remove the risk by providing highly skilled staff, trained and vetted by us so we stand by the quality of their work. Our staff can provide customer support, direct marketing, social media marketing, graphic design, and more.

    Sectors
    -
    Glassdoor rating

    4.5/5

    Rank  #1141
    • Seat:

      50-99
    • DA: Domain Authority

      6
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2018
    • Locations:

      -
  • At H Connect International, we redefine outsourcing by offering a curated partnership model that goes beyond simply tailored solutions. With a focus on quality relationships, continuous value-add, innovation, and best-in-class talent. We build a long-term road map toward achieving our client’s goals. From end-to-end finance and accounting, digital consultancy, digital marketing, to industry specific BPO solutions, our dedicated team ensures seamless integration and maximum productivity. Experience the difference with H Connect International, your trusted partner in outsourcing excellence.

    Sectors
    • Admin Support
    • Business Compliance
    • Customer Service
    • See all
    Glassdoor rating

    3.7/5

    Rank  #1187
    • Seat:

      50-99
    • DA: Domain Authority

      17
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      1989
    • Locations:

      4
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