Outsourcing directory

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Global Outsourcing Firm (BPO) Index

The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.

Read more: Global Outsourcing Firm (BPO) Index methodology

  • We are the #1 South African BPO! But why South African employees? 1) Native English Speakers 2) Highly Educated 3) Incredible Work Experience If you are looking for a superstar marketing, finance, sales, and executive assistants employees we have you covered.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $5,000,000
    • Founded:

      2024
    • Locations:

      -
  • Big Outsource Support Services Inc. (or simply Big Outsource) is a Start-up Friendly Philippine-based Business Process Outsourcing Company and Digital Services Agency. Big Outsource has been working with Early and Growth Stage Startups as well as Large Corporations in providing them with cost-efficient Dedicated and Flexible staffing solutions that gives you access to high quality talent at a fraction of the cost.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Back Office Support
    • See all
    Glassdoor rating

    3.9/5

    Rank  #923
    • Seat:

      100-249
    • DA: Domain Authority

      19
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2007
    • Locations:

      3
  • Set Up My Offshore is not just another outsourcing service; it is your pathway to accessing top-tier talent from around the world and optimizing your operations for success. Our commitment to excellence, personalization, and cost-efficiency sets us apart in the industry.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #1943
    • Seat:

      1-49
    • DA: Domain Authority

      7
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
  • Discover unparalleled efficiency and cost savings with our top-tier Outsourcing solutions. With a dedicated focus on quality and efficiency, our firm ensures seamless integration of services to enhance productivity, elevate business operations and simplify processes for our clients. OUTSOURCING - We are the professionals in recruiting, selecting and hiring of great people with expertise in remote and offshore staff management. Hiring skilled staff offshore for Finance, Admin, Customer Service, Operations and Marketing means you can grow your business at a fraction of the cost of local staff. Industries and roles we specialise in are: - Accounting and Finance - Real Estate - Travel - Construction (Estimators, Draftsperson, Accounts/Bookkeeping) - VA/General Administration

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.9/5

    Rank  #1460
    • Seat:

      50-99
    • DA: Domain Authority

      16
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2017
    • Locations:

      1
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  • Yitro Global is a fast growing and globally expanding BPO known for our aggressive pricing and SLA sign-up. All our clients are 100% referenceable. We specialize in offering: 1. Product technical and customer support in all medium - voice, email, chat, social media 2. Back-office support and clerical work for end-to-end process: HR, Finance, all internal process. 3. End to end RCM and Medical Billing Services & Non-RCM services like patient calling, patient collection, in-bound and outbound digital marketing for providers. 4. Automation as a Service 5. Social Media and Digital Marketing services and campaigns.

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Data Analytics And Ai
    • See all
    Glassdoor rating

    4.5/5

    Rank  #1720
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      2
  • CS-PAC is your one-stop shop for your remote staffing and outsourcing needs. We provide clients with skilled and technologically proficient Filipino staff. With competitive rates for rank-and-file up to managerial level across various industries and roles, we ensure that our clients' staffing requirements are satisfied. Recruitment for all roles is free, and we can provide candidates within 48 hours.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2016
    • Locations:

      -
  • Offshore MVP is one of the premier offshoring companies in the Philippines that connects global businesses with offshore professionals from the Philippines. With over 500 offshore staff and 60+ global clients, Offshore MVP provides the best offshoring solutions to every business challenge of our clients. Over the years we've proven to help our clients grow their businesses by providing high-caliber professionals with industry knowledge and excellent skills. Our MVP team communicates with our clients and guides them every step of the way throughout their offshoring journey. The MVP experience we give our clients has allowed us to build long-lasting partnerships together with their offshore MVPs. Offshore MVP can scale your organization quickly & cost-effectively with a dedicated offshore professional. Message our Executive General Manager, Nick Ogden, to know more about offshoring!

    Sectors
    • Admin Support
    • Animation Multimedia
    • Customer Service
    • See all
    Glassdoor rating

    4.3/5

    Rank  #833
    • Seat:

      250-499
    • DA: Domain Authority

      15
    • Revenue:

      USD $8 Million
    • Founded:

      2017
    • Locations:

      1
  • CallZent is a multichannel call center in Mexico focused on helping our clients elevate customer support and prioritizing the happiness of our agents. Our commitment to core values like passion, excellence, integrity, and happiness sets us apart. Our leadership team combines over 20+ years of experience helping clients from a variety of industries start their call center operations in Tijuana and Sonora, MX and have grown exponentially by creating a supportive work environment that empowers their agents to make a real difference. As a family of like-minded individuals, we are dedicated to providing unmatched customer service and making a positive impact on our agents, our clients and their customers. Join us on this remarkable journey and experience the difference that a happy and engaged team can make for your business.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Software Application Development
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2023
    • Locations:

      -
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  • At Cloudstaff, we specialize in finding extremely talented team members who can help your business thrive. We are an award-winning outsourcing provider using cutting-edge technology, enterprise-grade data security, and around-the-clock service and support to provide our clients with an unforgettable customer experience. Once you’ve found great staff, it’s of course incredibly important to keep them. Our industry-leading 98.2% (audited) staff retention rate is the envy of the BPO industry. We have an amazing culture that keeps staff longer! This means your team of Cloudstaffers are stable, predictable, and require less ongoing retraining from you. Our clients can’t get enough of us. With over 6,300 staff, our talent recruitment team is always being kept busy looking for highly skilled professionals for our global clientele. We have 14 offices in strategic locations around the Philippines and India. Our Columbia office is also opening soon We offer a broad range of available work location options too. You and your Cloudstaffers may choose to permanently work from home; work from a hybrid location (part office and part home), work at a dedicated desk in a Cloudstaff office, or work in a dedicated private suite in a Cloudstaff office. Our private suites can be also branded and serve as “your office in the Philippines.” We take your security needs incredibly seriously too: We are an ISO accredited company (ISO-9001 and ISO-27001). Our office suites are PCI-DSS accredited. We are HIPAA compliant. We provide a Managed PC hardware service paired with managed antivirus and anti malware as standard. We offer security upgrade packages from Fortigate and Microsoft Endpoint Protection and Response (EDR) Our business model provides clients with the flexible and tailored workforce solutions they need to meet their business growth objectives cost-effectively. The Cloudstaff model sees Cloudstaff managing the recruitment, well-being and payroll of its Cloudstaffers, while the management control of daily tasks and KPIs sits with our clients. Our “partners in success” approach allows our clients to direct their Cloudstaff team members as if they were their own employees. Cloudstaff has a western global management team with executives located in six countries. This strategy enables Cloudstaff to offer superior around-the-clock support for our valued clients and staff. We believe that it’s our commitment to excellence that makes us the right trusted partner for businesses looking to enhance their operations.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Animation Multimedia
    • See all
    Glassdoor rating

    4.5/5

    Rank  #88
    • Seat:

      1000-4999
    • DA: Domain Authority

      30
    • Revenue:

      $500 mil. - $1 bil.
    • Founded:

      2005
    • Locations:

      8
  • Profitmaster Global Outsourcing is a leading provider of dedicated, outsourced accounting and back-office support for professional and financial services firms in Australia.

    Sectors
    • Admin Support
    • Customer Service
    • Engineering Architecture
    • See all
    Glassdoor rating
    -
    • Seat:

      100-249
    • DA: Domain Authority

      -
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2014
    • Locations:

      -
  • Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.

    Sectors
    • Customer Service
    • Full Service Bpo
    • Inbound Outbound
    • See all
    Glassdoor rating
    -
    Rank  #2311
    • Seat:

      1-49
    • DA: Domain Authority

      10
    • Revenue:

      $12 mil. - $18 mil.
    • Founded:

      1994
    • Locations:

      1
  • Plexus BPO, a dynamic company based in the Philippines, dedicated to delivering top-notch outsourcing solutions. With a commitment to excellence and innovation, Plexus BPO offers a broad range of services designed to optimize business operations and drive growth. Our expert team leverages cutting-edge technology and industry best practices to provide tailored solutions that meet the unique needs of our clients, ensuring efficiency and enhanced performance across various business functions. Whether it's customer support, data management, or specialized services, Plexus BPO is your trusted partner in achieving operational success and strategic goals.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      -
    • Founded:

      2024
    • Locations:

      -
  • Epicenter is a leading provider of Business Process Management (BPM) and IT solutions since 2001. We work with global Fortune 500 companies across various industry sectors, helping them build agility, transform operations and drive better business outcomes. Demonstrated performance and relentless focus on customer experience over the years have positioned us as the partner of choice for contact center services across the customer lifecycle.

    Sectors
    • Customer Service
    • Digital Content Marketing
    • Full Service Bpo
    • See all
    Glassdoor rating

    3.5/5

    Rank  #447
    • Seat:

      250-499
    • DA: Domain Authority

      26
    • Revenue:

      $50 mil. - $100 mil.
    • Founded:

      2000
    • Locations:

      7
  • Affirm Data is a premium outsourcing provider servicing the Banking, Mortgage Lending, Real Estate, Asset Management and Fintech sectors. We focus on helping our clients grow their businesses by offering customized workforce solutions. Affirm Data provides experienced, top-quality staff; data security, and trusted employment screening of all employees so you can build your business with confidence.

    Sectors
    • Full Service Bpo
    Glassdoor rating

    3.4/5

    Rank  #1209
    • Seat:

      500-999
    • DA: Domain Authority

      9
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2020
    • Locations:

      1
  • Cordatus Resource Group is an ISO 9001/27001 certified BPO and automation consultancy. Our mission at Cordatus is to set a new standard for global outsourcing. We bring together top industry professionals and optimize their productivity via technology and automation to bring unparalleled value to our clients.

    Sectors
    • Admin Support
    • Back Office Support
    • Build Operate Transfer
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      2500000
    • Founded:

      2018
    • Locations:

      -
  • Australasian Outsourcing Group is a global outsourcing company dedicated to helping businesses of all sizes enhance operational efficiency and cut costs by matching them with trustworthy, reliable, five-star global talent. We offer a wide range of specialised outsourcing solutions, covering accounting & bookkeeping, customer support, web & graphic design, content creation & copywriting, data management, IT services, digital marketing, data analyst, sales and telemarketing, and more. Our team of professionals combine industry expertise with cutting-edge technology to deliver solutions that exceed our clients' expectations. With a focus on quality, security, and client satisfaction, we are the go-to partner for businesses across diverse sectors. With AOG as your outsourcing partner, you are choosing a reliable ally that will help you unleash your business's full potential while allowing you to focus on your core competencies. Join hands with us, and let's streamline your operations and achieve operational excellence together.

    Sectors
    • Admin Support
    • Animation Multimedia
    • Business Compliance
    • See all
    Glassdoor rating
    -
    Rank  #2640
    • Seat:

      1-49
    • DA: Domain Authority

      1
    • Revenue:

      Unknown
    • Founded:

      2023
    • Locations:

      1
  • SuccessLink Outsourcing is your partner in future-ready enterprise solutions, offering more than tailored outsourcing services. In an era of rapid global economic and technological evolution, we empower businesses to anticipate and navigate potential changes and challenges with minimal disruption. Our commitment to excellence and innovation is evident in our extensive service offerings, encompassing customer service, data entry, billing and collections, IT support and project-based solutions., With a diverse talent pool sourced from top outsourcing destinations like Philippines and Mexico, we constantly deliver exceptional results for clients worldwide. Trust SuccesssLink Outsourcing to optimize your operational efficiency, drive growth, and surpass your business objectives.

    Sectors
    • Customer Service
    • Data Analytics And Ai
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      $1M - $2M
    • Founded:

      2024
    • Locations:

      -
  • Enshored is a leading business process outsourcing (BPO) company that custom-builds elite teams of specialists for ambitious businesses worldwide. Their services span customer service, back office operations, AI training support, content moderation, and sales and marketing support. With a focus on scalability and excellence, Enshored serves a growing international client base with top-tier outsourcing support, college-educated talent, actionable events, and operational expertise that continue to set the company apart from its competition. Enshored’s industry accolades include “Best in Leadership Teams” & “Best Companies for Career Growth for Large Companies” (Comparably), a Stevie Gold Award, a “Top B2B Company” award (Clutch), and five consecutive years on the Inc. 5000 Fastest Growing U.S. Companies list. Whether you're a venture-backed startup ready to scale quickly or a tech-focused enterprise looking to solve staffing struggles and elevate your operations, Enshored provides top-shelf talent to drive growth and productivity. Enshored operates from five strategic locations worldwide. Now headquartered in Signal Hill, California (1855 Coronado Avenue, 2nd Floor), Enshored’s U.S. office serves as a global hub for outsourcing support and houses the company’s core operations.. Enshored’s presence in Lisbon, Portugal (Rua Julieta Ferrão, n.º 10, Piso 13.º B 1600-131) reflects their commitment to delivering world-class talent and expert multilingual support. In the Philippines, Enshored has three additional operating hubs: one on the 16th Floor of the JMT Building in Ortigas Center (Manila), another on the 27th Floor of Raffles Corporate Center (Manila), and a Cebu office, located on the 7th floor of 1 Nito Tower, Archbishop Reyes Avenue, Cebu City. While these offices enable Enshored to offer seamless, around-the-clock support to clients and their customers around the world, the company continues to grow in number and expects to expand into additional geographies soon. Enshored offices Signal Hill, California 1855 Coronado Avenue, 2nd Floor Signal Hill, CA 90755 Manila, Philippines 16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila Cebu, Philippines 7th floor, 1 Nito Tower, Archbishop Reyes Avenue, Cebu City, 6000, Cebu Lisbon, Portugal Rua Julieta Ferrão, n.º 10, Piso 13.º B 1600-131, Lisboa, Portugal

    Sectors
    • Build Operate Transfer
    • Customer Service
    • Finance Accounting
    • See all
    Glassdoor rating

    3.7/5

    Rank  #549
    • Seat:

      250-499
    • DA: Domain Authority

      27
    • Revenue:

      $30M
    • Founded:

      2014
    • Locations:

      4
  • 20four7VA is a trusted virtual staffing company specializing in cost-effective, end-to-end offshore contract staffing solutions. We provide customizable and scalable offshore outsourcing services to businesses worldwide. We have helped 3000+ companies grow their market share by providing them with on-demand access to our global community of offshore contract talent. Schedule a call and talk to us about your virtual staffing needs today.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Back Office Support
    • See all
    Glassdoor rating

    4.9/5

    Rank  #352
    • Seat:

      50-99
    • DA: Domain Authority

      59
    • Revenue:

      $10 mil. - $25 mil.
    • Founded:

      2010
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating

    5.0/5

    Rank  #1020
    • Seat:

      1-49
    • DA: Domain Authority

      11
    • Revenue:

      $5 mil. - $10 mil.
    • Founded:

      2014
    • Locations:

      1
  • Virtual Latinos is the first platform focused on connecting entrepreneurs, teams and agencies from the US, Canada and the world with virtual assistants and virtual professionals from Latin America. With clients in the United States, Canada, and others across the globe. Virtual Latinos provides time management solutions that help clients focus on business growth. The team at Virtual Latinos is built by highly professional college graduates who are skilled in administration, sales, marketing, bookkeeping, and a variety of other services. Each client is paired with a bilingual professional prepared to deliver quality solutions.

    Sectors
    • Admin Support
    • Agency Contract Partner
    • Customer Service
    • See all
    Glassdoor rating

    4.0/5

    Rank  #614
    • Seat:

      1-49
    • DA: Domain Authority

      27
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2018
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating
    -
    • Seat:

      -
    • DA: Domain Authority

      -
    • Revenue:

      20,000,000
    • Founded:

      -
    • Locations:

      -
  • Sectors
    • It Services And It Consulting
    • Software Application Development
    Glassdoor rating
    -
    Rank  #1223
    • Seat:

      1-49
    • DA: Domain Authority

      29
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      -
    • Locations:

      1
  • Sectors
    -
    Glassdoor rating

    3.9/5

    Rank  #276
    • Seat:

      250-499
    • DA: Domain Authority

      25
    • Revenue:

      $25 mil. - $50 mil.
    • Founded:

      2005
    • Locations:

      6
  • Better Support was founded in 2022 by the Swede Johan Jedaker with one clear mission - To Provide The World's Best Support Talents. We´re a young & modern outsourcing alternative with extensive expertise in how to find and manage the country´s top 5% talent. Each staff we provide works exclusively for each of our clients, and in their existing systems. Based in Manila, we're at the heart of the world's number one outsourcing destination, where English is an official language, high educational level and excellent work ethic.

    Sectors
    • Admin Support
    • Customer Service
    • Digital Content Marketing
    • See all
    Glassdoor rating
    -
    Rank  #2269
    • Seat:

      1-49
    • DA: Domain Authority

      5
    • Revenue:

      $1 mil. - $5 mil.
    • Founded:

      2021
    • Locations:

      1
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