Top 40 BPO Companies in the Philippines
- SixEleven
- Remote Employee
- Acquire Intelligence
- ConnectOS
- Connext Global Solutions
- Sourcefit
- Outsourced
- VirtualStaff.ph
- Outsourced Global
- Hugo
- 123Employee
- WinSolutions
- Teleperformance
- Accenture
- Wipro
- CGI
- Capgemini
- Concentrix
- Cognizant
- Tata Consultancy
- Tech Mahindra
- Genpact
- Infosys
- HCL Technologies
- Indra
- Teletech
- EXL Service
- TDCX
- Hexaware
- TaskUs
- Coforge
- Five9
- WNS
- HGS
- NTT Data
- Genesys
- Atento
- DXC
- Neusoft
- Firstsource
Navigating the outsourcing suppliers can be tough — especially if you’re new to outsourcing or not based in the country (which most clients aren’t).
As a result, we have compiled this review of the most notable 40 BPO companies in the Philippines. These are just some of the companies that placed their trust in the human capital of the Philippines and built incredible world-class outsourcing operations as a result.
Top global outsourcing lists
Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We list over 3,000 BPO firms located across the globe in our global directory, and we provide detailed information, price guides, and reviews.
Whether you’re a solopreneur, SME owner, or a corporate executive, we can help you find the most suitable outsourcing provider for your business.
Explore our outsourcing directory now. You may also check out our Top BPO Outsourcing lists per country here:
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Business Process Outsourcing (BPO) definition
Outsourcing is a broad category that covers many different staffing solutions and outsourcing firms.
In the context of the Top 40 BPO companies in the Philippines list, business process outsourcing (BPO) firms are categorized as the newer, and typically smaller, firms that offer the modern form of outsourcing.
The newer generation of outsourcing firms typically offer a broader range of staff roles, on more flexible terms, at a lower margin (transparent pricing), and cater more to the small- and medium-sized business (SMB) sector clients, instead of the bigger enterprises.
Typical BPOs can also be referred to as “seat leasing” or “staff leasing” and may also offer virtual assistant (VA) services, staff augmentation, and a range of ‘non-voice’ services.
Outsource Accelerator also publishes the Top 40 Call Centers in the Philippines, which covers the larger, more traditional high-volume call centers which typically offer voice and customer service (CS) services and cater to multinationals and enterprises.
If you want to connect with these or any of the 700+ outsourcing suppliers that we have on our list below or across our site, you can browse our BPO directory or get a free independent quote.
Before we get to the list, here’s a brief background of the BPO industry in the Philippines.
BPO in The Philippines
Despite starting only 25 years ago, the sector is now the single biggest contributor to the nation’s economic activity, and it’s showing no signs of slowing down. Every year, outsourcing suppliers are setting up, or expanding their operations — as a result of the highly educated population, close cultural alignment to the West, and comparatively low-salary environment.
The very first call center was set up in the Philippines back in 1992 and in just over two decades, has grown exponentially, to become the economic lifeblood of the country. The BPO industry has played a vital role in providing jobs to thousands if not hundreds of thousands of Filipinos.
More than other popular fields, the business process outsourcing industry has helped showcase the many talents of the Philippines as a country. It helped the Philippines leave its mark globally in terms of its people’s skillset. The BPO industry has leveled the playing field for Filipinos and given them the chance to compete with the rest of the world.
Right now, the BPO companies in the Philippines range from ambitious startups and midsize BPOs of 500-5,000 seats to huge global conglomerates. The biggest outsourcing suppliers, such as Concentrix, employ as many as 80,000 staff in the Philippines, and over 250,000 globally.
We have only covered the top 100 BPO outsourcing companies in The Philippines here — there are many hundreds more… If you need help navigating the market, just reach out to us.
Comprehensive outsourcing BPO directory
Outsource Accelerator offers the world’s most comprehensive outsourcing (BPO) directory for the Philippines. We list over 3,000 BPOs in this directory and provide detailed information, corporate videos, price guides, and reviews. In fact, 34 of the 40 top companies are listed in Outsource Accelerator’s BPO directory — just click on the links to learn more.
Explore the BPO outsourcing directory now.
Top 40 outsourcing BPO companies – Philippines
1. SixEleven
SixEleven Global Services is based in Davao, a southern city of the Philippines. It has been operating since 2005, has over 1,500 seats, and provides customer service and other business processes to its clients, covering all industry verticals.
It specializes in voice and customer service operations as well as offering a broad range of generalist services.
Read a full review of SixEleven, here.
2. Remote Employee
Remote Employee is a Western-owned & operated business with over 50 years of combined business and outsourcing experience. It helps businesses of all sizes reduce operating costs and improve productivity by rethinking the way they find great talent.
Its Mission is to give every size business the ability to easily connect to the global workforce, giving clients the means to grow and scale faster than traditional methods.
Read a full review of Remote Employee, here.
3. Acquire Intelligence
Acquire Intelligence (formerly Acquire BPO) is an innovative call center, back-office, and Business Process Outsourcing (BPO) services provider headquartered in Melbourne, Victoria, Australia. This firm has provided reliable and cost-effective outsourcing solutions since 2005.
This award-winning BPO company prioritizes giving flexible call center solutions for global businesses across several industries.
Read a full review of Acquire Intelligence, here.
4. ConnectOS
ConnectOS is a leading global offshoring partner for large enterprises and small businesses. It is headquartered in metro Manila, with eight offices across the Philippines. ConnectOS is a top-rated employer of choice and industry leader in IT and workplace security, independently validated by the market.
Read a full review of ConnectOS, here.
5. Connext Global Solutions
Connext is a back-office Business Process Outsource (BPO) service firm in the Philippines. The firm has been providing highly skilled professional staffing services at a minimal cost since 2014.
Enabled by seamless cloud connectivity, Connext solves the staffing challenges of its clients. The firm achieves this by building exceptional remote teams that contribute to the smooth running of their client’s businesses.
Read a full review of Connext Global Solutions, here.
6. Sourcefit
Sourcefit is a BPO company headquartered in Manila, Philippines, focused on providing Custom Offshore Staffing Solutions. Founded in 2006, the company partnered with the Fortune 500 telecom industry to provide clients with process consulting and content moderation services on an outsourced basis.
The company offers a wide range of services, including marketing tasks such as SEO and PPC, content moderation, social media, email marketing, telesales, and customer service support.
Read a fill review of Sourcefit, here.
7. Outsourced
Outsourced is a leading Business Process Outsourcing (BPO) company in the Philippines. It provides dedicated full-time remote staff and offshore staffing services to international companies of all sizes.
This outsourcing firm specializes in providing an offshore staff of the highest quality, who will continue to exceed your expectations ongoing.
Read a full review of Outsourced, here.
8. VirtualStaff.ph
VirtualStaff.ph is a platform for building teams in the Philippines, with over 1,000,000 staff to choose from, it’s the biggest selection by numbers of vetted staff in the country.
VirtualStaff.ph pioneered the approach of direct hiring and compliant onboarding inside a single platform.
Read a full review of VirtualStaff.ph, here.
9. Outsourced Global
Outsourced Global is a premium ISO-certified offshore staffing company founded by Australian entrepreneur Mike Larcher, who has two decades of business experience.
This outsourcing company specializes in supplying the top 5% of global talent, prioritizing an exceptional staffing experience to drive business growth and success on global clients.
Read a full review of Outsourced Global, here.
10. Hugo
Hugo Inc. builds world-class teams across customer support, AI data solutions, and digital operations to help businesses scale faster and smarter.
Known for its flexible, proactive approach, Hugo delivers customized outsourcing solutions that integrate seamlessly with client processes, ensuring top-tier talent and consistent quality without sacrificing speed.
Their expertise spans customer support, data & AI, trust & safety, and digital operations, helping clients achieve better outcomes and growth with less risk.
Read a full review of Hugo, here.
11. 123Employee
123Employee is a leading Business Process Outsourcing services company that provides a wide range of offshore outsourcing solutions like web design, custom software development, web development, desktop app development, and mobile app development. It was founded in 2006 to help small scale and medium scale businesses.
Read a full review of 123Employee, here.
12. WinSolutions
WinSolutions is a full-service BPO company located in the heart of Metro Manila’s central business district. Founded in 2014, WinSolutions have grown into a trusted partner across multiple industries, offering services such as Customer Service, Technical Support, Data Entry, Email Support, Social Media Management, and various seasonal projects.
Read a full review of WinSolutions, here.
13. Teleperformance
Teleperformance is a BPO company based in the Philippines. Founded in 1996, this company has grown to over 380,000 employees based in 83 countries.
Teleperformance offers digitally integrated business services to support customer experience management, business process services, and back-office services. Teleperformance provides digital solutions to many industries, including Retail e-commerce, Energy & Utilities, Healthcare, and Financial Services.
Read a full review of Teleperformance, here.
14. Accenture
Accenture is the world leader in technology, consulting, and outsourcing. They have 400,000 employees worldwide, of which 45,000 are based in the Philippines.
It has 22 delivery centers across the country, including Cebu and Ilocos. They have come a long way from being just 85-strong at Manila in 2007. Fortune magazine has called it the World’s Most Admired Information Technology Services company.
Read a full review of Accenture, here.
15. Wipro
Wipro Limited is among the leading global information technology, consulting, and business process service companies. This company harnesses the power of hyper-automation and cognitive computing to aid clients in finding success in the digital world. Wipro utilizes robotics, cloud, analytics, and other emerging technologies to make this goal a reality.
Wipro has been globally recognized for its comprehensive service portfolio. They also are renowned for their commitment to sustainability and good corporate censorship. With more than 220,000 dedicated employees, Wipro serves clients across six continents.
Read a full review of Wipro, here.
16. CGI
Founded in Quebec City in 1976, CGI was the brainchild of Andre Imbeau and Serge Godin. At the time of their incorporation, CGI was the acronym for “Conseillers en gestion et informatique”, which translates to “Consultants in management and information”.
CGI, as an outsourcing company in Philippines, specializes in a variety of services such as business consulting, application services, business process services, IT outsourcing services, infrastructure services and systems integration services.
Read a full review of CGI, here.
17. Capgemini
Capgemini has over 50 years of industry experience. It collaborates with organizations worldwide, utilizing technology to drive business transformation and value creation. Capgemini is known for providing qualitative services in technology, consulting and outsourcing services.
Read a full review of Capgemini, here.
18. Concentrix
Concentrix is an IT company providing technology solutions to clients worldwide with its headquarters in Fremont, California. This BPO firm also provides services in Brazil, China, Japan, and South Korea. They specialize in design, marketing, business processes, and customer management solutions.
Read a full review of Concentrix, here.
19. Cognizant
Cognizant is a global information technology services firm that transforms customers’ business, technology model, and operations using state-of-the-art technologies. The company’s distinct industry-based, consultative approach assists customers in envisioning, building, and operating more creative and efficient companies.
Cognizant is number 194 on the Fortune 500 and is regularly recognized among the world’s most respected businesses. The company assists its clients by giving them insights to be proactive about their customers’ needs and act accordingly.
Read a full review of Cognizant, here.
20. Tata Consultancy
Tata Consultancy Services (TCS) was established in 1968 and has since grown to become the number one most powerful IT Service Company in the world. This leading position is based on its outsourcing record of accomplishment, long-term partnerships, collaborative innovation, and corporate responsibility.
Tata Consultancy Services’ mission is to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT services and solutions and make it a joy for their stakeholders to work with them.
Read a full review of Tata Consultancy Services, here.
21. Tech Mahindra
Tech Mahindra is a Business Process Outsourcing (BPO) service provider headquartered in Pune, Maharashtra, India. This company offers customer-centered, industry-leading information technology solutions for its client companies.
Read a full review of Tech Mahindra, here.
22. Genpact
Genpact is a business process outsourcing (BPO) and information technology services provider founded in 1997. While headquartered in New York, the firm’s operations span the globe.
With more than 10,000 employees and its own innovative artificial intelligence-based platform, Genpact Cora, the BPO company can “connect every dot, reimagine every process, and reinvent companies’ way of working.”
Read a full review of Genpact, here.
23. Infosys
Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering.
Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Read a full review of Infosys, here.
24. HCL Technologies
HCL Technologies Ltd. is a leading provider of digital, engineering, and cloud solutions to businesses around the globe and India’s third-largest IT company.
The company has since grown to over 219,000 staff with more than 210 delivery centers spread across 54 countries. It serves around 10,000 clients globally with its software and product offerings.
Read a full review of HCL Technologies, here.
25. Indra
Indra is an incredible IT company and Business Process Outsourcing (BPO) services provider offering business and strategy consultancy headquartered in Madrid, Spain. The organization has been offering ethical and transparent intelligence services since 1993.
Read a full review of Indra, here.
26. Teletech
For over 40 years, TTEC (formerly TeleTech) has combined service design, strategic consulting, technology platforms, and operations excellence to deliver experiences that captivate customers and greatly improve the bottom line. It aims to help companies make their customers happy.
Read a full review of Teletech, here.
27. EXL Service
EXL Service has been in the business for 24 years. It stands as an indispensable ally for premier enterprises operating in data-centric sectors such as insurance, banking, financial services, healthcare, retail, and logistics.
Read a full review of EXL Service, here.
28. TDCX
Singapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities.
Read a full review of TDCX, here.
29. Hexaware
Hexaware helps companies transform and embrace the digital era of businesses through a combination of human innovation and technology.
The company was founded in 1990 and has since grown to become a global company with more than 5,000 employees worldwide. The firm started its operations in India and gradually expanded into its current global presence.
Read a full review of Hexaware, here.
30. TaskUs
TaskUs is a Business Process Outsourcing company unlike any other. TaskUs is an intelligent collective with expertise in a wide array of technology and data usages to meet the needs of your company.
Read a full review of TaskUs, here.
31. Coforge
Coforge is a global digital services and solutions provider. Coforge has branches in 21 countries, with 25 delivery centers present in nine of them.
As for its outsourcing services, Coforge offers business process solutions and digital platforms to multiple industries. Coforge’s product engineering approach leverages cloud, data, integration, and automation technologies to upgrade normal businesses into intelligent, high-growth enterprises.
Read a full review of Coforge, here.
32. Five9
Five9 is a contact center and outsourcing firm that offers digital solutions, cloud technology, and innovation for thousands of customers globally.
The firm was founded in 2001 with just over 1,800 staff and state-of-the-art contact centers to facilitate every client’s needs. Five9 prioritizes building solid partnerships to understand, strategize, and collaborate with clients to provide customized services for interim and long-term projects.
Read a full review of Five9, here.
33. WNS
A leader in the Business Process Management Industry, WNS Global Services Philippines Inc. is the Philippine wing of WNS Holdings Limited. The company started in 1996, with British Airways as its first client. Since 2003, the company has been offering solutions in the emerging field of Business Process Management.
The company also broke new ground by being one of the first companies in the BPO industry to have their stocks listed on the New York Stock Exchange.
Read a full review of WNS, here.
34. HGS
Hinduja Global Solutions (HGS) is a digital CX leader dedicated to delivering winning customer interactions. As experts in autonomous CX, HGS helps clients deliver consistent interactions at scale that are prompt, personal, and positive.
HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients.
Read a full review of HGS, here.
35. NTT Data
NTT DATA is a leading global IT services and consulting provider, serving as a strategic partner for businesses across various industries seeking digital transformation.
Unlike pure BPO firms, NTT DATA offers an end-to-end portfolio that spans the entire technology lifecycle, from strategy and consulting to systems integration and managed services.
They operate large-scale BPO centers globally that manage non-core functions like finance, HR, and customer contact centers.
Read a full review of NTT DATA, here.
36. Genesys
Genesys is a global leader in AI-powered customer experience (CX) solutions with a strong presence in the Philippines through Genesys Cloud Services, Inc.
The company delivers advanced contact center software, workforce engagement management, and customer journey orchestration. This enables Philippine BPOs to optimize operations, enhance agent productivity, and provide seamless omnichannel support using cutting-edge cloud and AI technologies.
Read a full review of Genesys, here.
37. Atento
Atento is a leading BPO and Business Transformation Outsourcing (BTO) company with over 25 years of experience. They combine consulting, AI-driven optimization, and advanced analytics to transform customer experience across industries.
Their solutions empower organizations through smarter technology, predictive insights, and tailored consulting to boost operational efficiency, enhance loyalty, and drive bold results in sales, collections, and customer interactions.
Read a full review of Atento, here.
38. DXC
DXC Technology is a multinational Information Technology (IT) service provider headquartered in Tysons, Virginia, United States. The firm has been offering an extensive array of technology consulting, outsourcing, and support services since 2017.
This Fortune 500 global IT services provider attributes its success to its ability to “use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging, and corporate citizenship. We are DXC.”
Read a full review of DXC, here.
39. Neusoft
Neusoft, established in 1991, is one of the leading IT and software services providers in China. It specializes in digital transformation and technology solutions.
The company offers a wide range of services, including software development, system integration, and IT consulting. Neusoft is dedicated to innovation and has a strong presence in various sectors, such as healthcare, finance, and smart cities.
Read a full review of Neusoft, here.
40. Firstsource
Firstsource Solutions Limited is a well-established business process outsourcing (BPO) provider that offers contact center, back office, platform, automation, and analytic solutions.
In business since 2001, the BPO has over 100 international clients, 17 of which are Fortune 500 companies and 9 of which are FTSE 100 companies.
Firstsource Solutions Limited employs over 28,000 customer-centric experts across four countries and has reported revenue of $685 million.
Independent
